Hi ServiceNow Users,I have a general question. We have created a scheduled script execution that runs every day at 10'o'clock and checks specific incident fields. If certain values are true, the script updates the incident accordingly and also adds a...
What is the use of the inherit checkbox in service catalog?
I have a requirement to search records in global search by name, short description or attachment title for custom table. OOB am able to search incidents by name and short description.
We have a catalog widget featuring several variable questions, and I wish to utilize and complete this widget from a different catalog. I would be grateful for your help in achieving this objective.
Hi all, I hope this is the right forum for this. I'm running into an issue where I'm trying to make a particular record producer not searchable on the ESC but still usable via a direct link. I've seen posts mentioning removing it from Catalogs / Cate...
I've created a list report to show the long pending incidents and scheduled it to send to CIO and senior management weekly. Some time there would have no pending incidents in the report, instead of omit when no record, he would like to add a ticket c...
Hi, I need help with a scenario where I want to add a red dot flag to the list view of a specific field (the stage field in an RITM). Specifically, I want the record to be visually marked with a red dot whenever the field has a particular value ("wai...
"com.glide.flow_design.action.model.flowdesignparameter.getname()" because "flowdesignparameter" is null this is what I am getting, and it is throwing the above error?
Hi All, Have a query on g_modal workspace client script in UI action.on Agent workspace once click on - "Close complete" button the below Pop up window shows upQuery: Is it possible to show fields based on another field selection. Example below: "Sel...
Good morning. I have a requirement, that on the Catalog form, we have a Change Request field. So, before submitting the form, the user should have created a Change Request first, then only he can fill out the form.Once form is submitted, RITM gets cr...
Good evening. I have an urgent P2 incident.The requirement is, when Catalog form is submitted, based on company code, it should set different Assignment groups.For now, the below is working perfectly fine.AU, IN, HK, SG tickets should assign to APAC ...
On the sysapproval_approver table, how would you show the managers direct reports and the completed approvals? I'm missing something in my query not sure what exactly.
Hello, good day/eve) I am trying to create a UI Action script so that I can copy a change.Instance details: Developer instance. Xanadu.UI Action is as follows:UI Action script: var gr = new GlideRecord("change_request"); gr.initialize(); gr.request...
Hi Team,could you please help me with reference CI data which is not showing in configuration item field current filter we need to add Proofpoint. CI as well, what could be the new filterwhich is not showing in configuration item field.
Hi All, While opening the one of service request flow getting error" Content not found :Your flow cannot be found. Flow sys_id:" , please suggest how to resolve this issue in servicenow. Thanks.
