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Resolved! why the body is not going to third party during rest call?

var body = {"short_description": "test","caller_id":"Abel Tuter","description":"testing integration"};  var abc = JSON.stringify(body);var power_request = new sn_ws.RESTMessageV2('TestInstance', 'Default Post');power_request.setStringParameterNoEscap...

Need to stop the notifications in the Agent workspace

Hello All We are getting notifications in the AgentWorkspace, whenever the Incidnet state got changed.We need to stop that. I have gone through the Provider > Notification and found this notification, https://**.service-now.com/nav_to.do?uri=sys_noti...

DNC by Tera Contributor
  • 401 Views
  • 6 replies
  • 0 helpfuls

Portal script is not working properly in HTML

Hi All, From server side correct value is coming true or false"{{data.matchfound}}" while writing in Ng if condition <div ng-if="data.matchfound" this part is not working .Can you help me to resolve the issue.<div ng-if="data.matchfound" id="buttonCo...

Update Worknotes and Comments on Incident

Hi All,Is it possible to add a retrospective comment to an incident?We have a requirement where users may need to update a comment with a backdated timestamp if they forgot to document actions taken during the certain time period. This way, when a PD...

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Need to populate employee name based on employee type

Hello all, I have a requirement to populate the employee name [ reference field ] based on employee hire type [ selectbox]. Hiretype option - Employee , Contractor On user table , there is a checkbox [Contractor] if user selects employee only employe...

CDJ by Tera Contributor
  • 282 Views
  • 2 replies
  • 0 helpfuls

length of field

I have a few multiline text fields that show the number of characters. When saved with more than the limit it shows negative values like "-234 chars of 4000 " and able to save the entered value. I am trying to avoid storing more than the character li...

samadam by Kilo Sage
  • 447 Views
  • 2 replies
  • 0 helpfuls

Ask for approval flow designer

Hello , How do I add script in ask for approval action of ServiceNow.I have custom tables like system properties where the approver list is stored how to fetch them n ask for approval  Thanks 

harry24 by Tera Contributor
  • 291 Views
  • 1 replies
  • 0 helpfuls

Resolved! Trigger notification when record is deleted from table

Hi Team, Can someone help me how to trigger notification when record is deleted from table??? the notification should contain details of the deleted record also.   any help would be appreciated,

lavu by Kilo Contributor
  • 5639 Views
  • 13 replies
  • 3 helpfuls

Regarding Editing the Workflow Activity

Hi, I am trying to edit a certain Activity in Workflow but even after Checking out the workflow it's not allowing me to edit it! Below is the screenshot for the same. Any inputs here on how can I edit? 

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Appu2 by Tera Contributor
  • 458 Views
  • 3 replies
  • 0 helpfuls

Resolved! Database view where clause to have created in this month condition

 Hello Developers, I'm creating a Database view, Incident table is parent here. I'm successful fetching the data however its bit slow.So I want to add another where clause to check incident created in this Month.I used the query but it's not supporte...

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Naveen87 by Tera Guru
  • 612 Views
  • 3 replies
  • 0 helpfuls