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Resolved! incedent

How can I create a custom field on the Incident form that automatically populates with the current user's name?

mahesh009 by Mega Guru
  • 1597 Views
  • 7 replies
  • 19 helpfuls

Integration Failure Mechanism

Hello, I got the requirement to provide failure mechanism for integration which means if any integration is not working as expected what are the standard steps can be taken to reduce the impact in business and what are the counter steps to follow to ...

Not able to edit article in review state

Hi,I want to make taxonomy topic field on knowledge article editable in review state. I have written a ACL to allow edit in review state but it's not working. Can someone help me on this like based on what script fields are becoming read-only in revi...

Community Alums by Community Alums  
  • 229 Views
  • 1 replies
  • 0 helpfuls

Sailpoint integration with servicenow

Hi All,I have a query regarding sailpoint integration with serviceNow, Do we need to enable a plugin in service-now for sailpoint integration or   does it require any plugin or adaptor from Sailpoint end toestablish the integration between both the p...

gaurav56 by Giga Contributor
  • 27185 Views
  • 3 replies
  • 0 helpfuls

How to join sys_history_line table with incident table

Hi, I'm having a issue, when i create database view using sys_history_line and incident. TThis is how I tried. Please correct me if I'm doing it wrong. I have tried several methods. It didn't work.  

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SSA1 by Giga Expert
  • 1766 Views
  • 5 replies
  • 1 helpfuls

Make Worknotes mandatory in UI Action

I have one button on Form 'Transfer Case' which calls UI Page, Now I want to make worknotes mandatory if user is transferring case.I'm able to make worknotes mandatory but once user put something as worknotes and then again click on UI action, system...

IAmIshan by Tera Guru
  • 465 Views
  • 1 replies
  • 0 helpfuls

Resolved! I have checked the auto number check box in the creation of a custom table. It is updating when I refresh the page. How can I stop it I want only one auto number when we refresh the page.

I have checked the auto number check box in the creation of a custom table. It is updating when I refresh the page. How can I stop it I want only one auto number when we refresh the page. Please help me on this.

Bhargavi K by Kilo Contributor
  • 743 Views
  • 3 replies
  • 2 helpfuls