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How to create SCTASK for each RITM in flow

Hi, I have created a flow for creating three RITM's on one request and mapped to the respective groups but here i want to create one SCTASK for each RITM that means one RITM under one SCTASK and 2nd RITM under one SCTASK and 3rd RITM under one TASK.I...

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mania by Tera Contributor
  • 833 Views
  • 6 replies
  • 1 helpfuls

Send Attachments from 1 record to another

Hi All,I have a requirement where I need to send attachments from one record to another. For example, when I create an incident from a case, I want to transfer the attachments from the case to the incident at the time of incident creation or during u...

Resolved! What to extend to make a table to store list data

We want to store a few lists in ServiceNow tables, which have simple data, is there some table we can extend to do this so we don't consume a custom table?List Name, Attribute 1, Attribute 2, Attribute 2, ... Attribute 10We have at least about 3 of t...

VL10 by Tera Expert
  • 589 Views
  • 2 replies
  • 1 helpfuls

Change Management Dashboard

Hi all 1. I would like to know if the attached Change Management dashboard is OOB (Utah)?2. If so, how do I get to it, I cannot find it under dashboards? ThanksThereza

Resolved! Workflow activities are getting executed twice

Hey Community, I am facing a weird issue in my workflow. Whenever the flow is triggered the activities after an if flow gets executed twice as I could see updates happening twice on the record. Can u help me or guide me what is happening over here? T...

SnowUserDev by Tera Contributor
  • 1020 Views
  • 4 replies
  • 1 helpfuls

Multiple Sub Workflow

I'm working on a catalog item that has a total of 3 workflowsPrimary Workflow (Approval), Workflow "A" and Workflow "B"In the Primary Workflow there is an If actionIf answer is True then use Workflow "A"If answer is False then Workflow "B"When I test...

John H1 by Tera Guru
  • 359 Views
  • 3 replies
  • 0 helpfuls

Bundle Catalog Item

What is the best method to use to bundle catalog items together .. like a PC and an Monitor item? So when a user selects an item all the child stuff comes along with it?

Resolved! Set up 301 and 404 Redirects For Retired Knowledge Articles

Hi Community members, As per below URL, we have new feature in Tokyo for knowledge: Ability to set up 301 and 404 redirects for retired articles. https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/product/knowledge-management/concept/c...

Manal  AQUIL by Tera Contributor
  • 3072 Views
  • 17 replies
  • 6 helpfuls

MID Server Sizing for Integration - Cost optimization

We have a customer who wants to Integrate Bomgar, Tanium, BigFix, MS teams and SSPR (password reset) Nanoheal and SolarWinds across 9 Data centres in total. Planning to propose:Windows Server 2022 Standard - Multicore/Multi CPU (4), 16GB RAM, 64-bit ...

Mansor2 by Tera Contributor
  • 353 Views
  • 1 replies
  • 0 helpfuls

Service bridge Plugins

 Hello All,We have a requirement that an incident be created in instance B when a case is established in instance A from portal and assigned to a specific (XXX) group.We considered use OOB service bridge for this. So the query is now.Two plugins (SB ...

Vinay49 by Tera Expert
  • 427 Views
  • 2 replies
  • 0 helpfuls

Mirror the functionality of Manager and Exclude manager in the group table

Hi Everyone, Can someone please explain me about the functionality of Manager and Exclude manager in the group form in our ServiceNow because I got the requirement similar to  functionality of Manager and Exclude manager in the group.Requirement : "S...

Community Alums by Community Alums  
  • 247 Views
  • 1 replies
  • 0 helpfuls