Hi All,I am facing a issue in the Scripted Rest API where our resource we have used JSON.parse to drive our custom output from Approval, Requested Item and Change Request tables. When we try to hit our API, it returns the below error. I transferred t...
I am trying to create a Standard Change for expanding a disk on a virtual server. I want to have an item in standard change catalog with a flow from flow designer. I create the item with the necessary variables, but when I get to flow designer and se...
How to create standard change using standard change template
Hi,In the users list I would like to be able to do the following contains search based on the email column: - @*.cad.test.com - @*.*.test.comWhereas the * represents the typical wild character that can be anything and contain multiple characters.All ...
Hi all I have a requirement from my customer, who wants to be able to translate fields in a standard change template. For example :a standard change template purpose the implementation plan to be pre filledI set the implementation plan in EnglishI w...
Hello Community, I am encountering an issue where a user with the appropriate access to Change Requests cannot edit the "Assigned To" field.
Hello, I have a related list on a contract called Entitlements. That related list has 2 UI actions, "Add" and "Remove" which are actually copies of "New" and "Edit" button but with slightly different conditions. I have read different threads and cha...
Dear all, Screenshot #1 shows a preview of a notification shown in screenshot #2. I need to remove the highlighted user's name revealed by "Additional comments (Customer visible)" field. Please help me on how to remove it.. Screenshot #1 Screens...
Is there a way to have a variable List Collector with the glide_list attribute expanded / unlocked by default?
Hi All, I want to know how Upgradation project goes on and use of ATF in upgradation . I am also studying articles related to it but sometime i am not able to connect the dots and lots of doubts coming to my mind. If anyone explain step by step how u...
Hi What challenges have you faced while developing an ITSM system??
Criei um item de catalogo usando o Catalog Builder. Usei normalmente e em determinado momento do desenvolvimento do aplicativo, não sei o que fiz que no Catalog Item ficou com uma bolinha vermelha Active=true e Publish; e duplicou a arquivo com um s...
Hello Community,I need to get all the values of the Variable editor of the RITM, which I am able to get using variable pool object.But, the values are backend values, i.e., the backend value of choices, or the sys_id of the reference fields of the Ca...
We had SAM Pro installed on our instance but I look in Plugins as an administrator, I do not find: com.snc.samp All of the SAM functionality is available, so I should I be looking for a different plugin name?
Hello All, We have a requirement where we have to validate the attachment name in service portal before catalog item name submission. Example:The attachment name should be "variance access form.xlsx", if user is trying to attach some other attachmen...
