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MID Server Sizing for Integration - Cost optimization

We have a customer who wants to Integrate Bomgar, Tanium, BigFix, MS teams and SSPR (password reset) Nanoheal and SolarWinds across 9 Data centres in total. Planning to propose:Windows Server 2022 Standard - Multicore/Multi CPU (4), 16GB RAM, 64-bit ...

Mansor2 by Tera Contributor
  • 398 Views
  • 1 replies
  • 0 helpfuls

Service bridge Plugins

 Hello All,We have a requirement that an incident be created in instance B when a case is established in instance A from portal and assigned to a specific (XXX) group.We considered use OOB service bridge for this. So the query is now.Two plugins (SB ...

Vinay49 by Tera Expert
  • 520 Views
  • 2 replies
  • 0 helpfuls

Mirror the functionality of Manager and Exclude manager in the group table

Hi Everyone, Can someone please explain me about the functionality of Manager and Exclude manager in the group form in our ServiceNow because I got the requirement similar to  functionality of Manager and Exclude manager in the group.Requirement : "S...

Community Alums by Community Alums  
  • 309 Views
  • 1 replies
  • 0 helpfuls

Resolved! Risk Assessment link as a button is not working

Hi All, I took the Risk assessment UI Action on the change table and copied it to make it available as a button as well. In my case, when I created the button (both options are available on the form), the risk assessment would not work. No matter if ...

IB98 by Tera Sage
  • 2428 Views
  • 5 replies
  • 1 helpfuls

Resolved! ATF - Order Item in SP is not submitting

Hello,I'm quite new to ATF and I have an issue with submitting an Order Item in SP. To show you the problem, I simplified my test case. It contains 3 steps:Impersonate user (I know, I'm not supposed to do that - usually I create the test users)Open a...

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BeateN by Giga Guru
  • 464 Views
  • 1 replies
  • 0 helpfuls

Hide or block the OOTB views on change request list

Hi I have a default views which are from scoped applications, we need to hide or block those highlighted views on change request form for all users not for ITIL users and we can't delete those views i tried to Ui views those are not worked for me 

Gen AI & Now Assist

Hi All,Please help me find answers for the mentioned Queries related to Gen AI Features & Now Assist Incident Summarization Queries----------------------------------1)Is incident summarization available for end users also or only for Resolvers?2)Can ...

manojattri by Giga Contributor
  • 728 Views
  • 1 replies
  • 0 helpfuls

Function of com.glide.csp.self_script_src_svg

What is the function of the com.glide.csp.self_script_src_svg property, and how can we accurately verify whether the property is working fine?Additionally, what are the implications of enabling/disabling this property

Showing 2 identical RITMS in one Order Guide

Hello, I´m trying to set up an Order Guide.We have 2 Different Questions, which lead to the same RITM. When i build it like this, there is always just one RITM shown. Second Question.. I could do a Workaround with a "General Request", but nobody woul...

xlarge74 by Tera Expert
  • 582 Views
  • 4 replies
  • 0 helpfuls

Resolved! Related list record in should open in only Specific view .

Hello Everyone.  I had created  two related list under case form. whenever user open record from 1st related list it is should be open ACE view only. if user open record form second related list it should open in a ABE View only. how i can achieve th...

UI action - GlideModal

Hello, I'm having some problems with a UI action.The project_change_request form loads no problem I just cant seem to get the fields to auto populate... I also need the parent project record passed to the the other table too in the parent field.Thank...

Community Alums by Community Alums  
  • 599 Views
  • 6 replies
  • 1 helpfuls