Hi guys! Does anyone know what is the cause of these 2 errors and how can I fix it? It shows randomly whenever I'm searching for a ticket. It wasn't consistent though. Sometimes it would show up, sometimes it won't Part of the query on live_message h...
Hi, I have created an automatic ticket for every first day of the week and auto-assign to a particular user through scheduled job but that ticket is not getting created.The below is the code so can anyone please help on this, It will be usefull.Thank...
Hi I have one catalog form for which workflow is running on SC_REQUEST(just it has 2 catalog tasks) table but after the submitting this form When I open the SC task under the Request record then Requested for, Item name and Request item fields are e...
Hi Experts, We have a scenario where we need to export 40 millions of record from software Installations table in real time dynamically for external reporting purpose. If anyone have worked on this, please share your inputs. Thanks in advance.
Hi all,i have created relationship to show articles related to RITM, the requirement is when the user click KB12345 then it should go directly current published kb article, avoid opening knowledge form in a separate window and 'view article'. Is it p...
When we can get the data , post the data, update the data using REST message and what is the need of scripted rest api.Can i get some insights and use cases on it?
Hello communityI have a requirement that in change form I have planned start date field when I select date and time in any time zone it should be converted into EST/EDT and display in another field which is planned start date (EST) field for this I h...
HI Community, Is there a way we can create scheduled report and send the report to an external server. so that whenever the scheduler runs the report is sent to the server automatically without manual intervention. if yes please help me. Thanks.
Hi All,We are experiencing an issue in converting notifications to service request. We are getting huge number of notifications for password expiry of service accounts which are getting missed many times. Hence we want to fix this issue by creating s...
Hi Team,I want to get the details from the request item description Field we have the below details and that need to be copy to the sctask new Fields.I have all the details in request item description like,What is your contractor's personal email add...
Anyone have experience getting catalog item builds classified as capex/saas with their accounting department? I'm looking for their rationale if so. Thank you
I has asked to look into why the actual start date and actual end date are the same on features. It seems that Actual start date does not populate until the state is work in progress which make sense. However, when you go to another state like Testin...
We have noticed on the switch form (cmdb_ci_ip_switch.form) there are 4 additional tabs.We are looking into using a third-party tool to discover and update our CMDB.Where can I find the table names for these tabs, the same type of issue is in the Rou...
Hello All, Need help for the below When a form is submitted, the out-of-box (OOB) save button/context menu save should not be visible if the user opens the same record again. Is it possible to achieve this requirement?Additionally, we have a custom ...
Hi Team, Can someone please help me on the below .What are the plugin required to execute the OAuth 2.0 via REST API step in integration hub.By the API Registry i am getting the token but the token is not useful in the REST API , it is generating the...
