Hello.I am currently investigating how to use REST Message to link data from ServiceNow to other systems.In particular, we need to send a file attached to a record and would like to use sn_ws.RESTMessageV2().setRequestBodyFromAttachment().So I wrote ...
I have a problem of not being able to see the preapproved change models in the create new page change page of the service operations workspace. This is the page I am seeing in the "All" filter condition.If there is any fix, kindly let me know.
"Given that a change request has no value in the "Assigned To" field,When the planned start date is 24 business hours away,Then an automatic email will be sent to the supervisor of the assigned group". Can you please help me on my requirement?
Hello everyone,I got a req to create a Flag similar to VIP users , but the condition is the falg should be tagged to the users who are a part of a particular group example Group aif a user raises incident or request then the flag should be visible in...
How do I add a direct survey to a notification, not as a link, in ServiceNow?
Hello there can someone help whats going on here. Every time I click the related link "Open Worksapce" or even the Agent Workspace application itself it says that the page not found. Also, the UI Builder button is missing.
Hi team, I have a requirement to create a reference qualifier to populate caller based on company. Suppose if we have a company ABC and in user table company mentioned as ABC but we have two more company suppose ABC_Rest and ABC_non_rest then also AB...
Hi Team ,Need help to fix this When we are trying to add user to Azure group, we are getting below error , can someone help us to fix this ?{"error":{"code":"Request_BadRequest","message":"Bad request. Please fix the request before retrying.","innerE...
I'm trying to collect field value from a MRVS, if there is a row with a Public Domain Value it will show an attachment variable in the same catalog Item (Like a UI Policy).Is there a way to accomplish this requirement? function onChange(control, old...
How to create voicemail message in new service catalog .?
I am looking for a way to automatically generate an Outage record when Incident is created. Aftre generate outage we need to set the 'Begin' & 'End' values from incident 'Actual start' & 'Actual end' fields. Can any one help me on this requirement.
Hi Nice, Knowledgeable, Experienced ServiceNow People, Who uses the service availability capabilities in IT Service Management? Do they work well for you? Any quirks, warnings, or lessons? We're finding our way. We're expecting to represent the av...
Hi,I want to archive one knowledge base along with related article like knowledge categories, kb article etc. Because i don't wanna leave any orphan records. However, while run archive rule knowledge articles are disappearing. neither it present in ...
Hello I am having an issue with the create new article page in knowledge management. After some plugin updates (I think) the page is showing blank not allowing users to select a knowledge base or knowledge template. The only thing they can do is sele...
How will I get the workflows associated with the incident management module