Hi All, I'm trying the fetch the age of oldest incident ticket that is still open in reporti) I have written a script include and make a call of this script to report but it's giving me the invalid and wrong input.ii) I have tried this script in back...
I have a report that shows open requests on a custom table. It's a bar chart, grouped by Aging Category, and sorted on that same field (a-z). The values are 0-8, labels are plain English. I would expect, based upon everything I've found to date in th...
I am unable to view the email body of a notification . Email body showing message "Insufficient rights to read the email body "Can someone provide a solution for this issue ?
Hi allIs there a field from which we can determine that a server is an azure server in the cmdb_ci-server table?I know that there is a field called 'is virtual', but that would help to distinguish between physical & virtual servers.I would like to ge...
We have a reporting requirement where we were asked to show catalog variables in a report under service operations workspace. We explored Data visualizations, simple list views, which is not allowing to display variables in the report columns. Please...
Hi, In the incident list view, we have a custom 'Response' button. When we select records from the list view and click the 'Response' button, the records get updated. I would like to test this functionality using ATF. Is it possible to perform this t...
When I search any record producer on portal then it will not show up, any idea to resolve it.I have checked 'Hide on service portal' is false. In portal settings I have set none of them true but still search result of record producer is not coming up...
When I am checking in REST API Explorer/Postman, it's giving response in binary. (function process( /*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { var attachmentid = request.pathParams.attachmentId; var caseid = request.pathParam...
Hi all, How can I calculate ITSM licenses used in production?For example, all users with ITIL role have an ITSM license? Many thanks in advance,Tommaso
How to insert link in a field message on change client script in ServiceNow. If this is not possible, could you please help us with other functionality.
Hi,By using the Set field values in ATF service now i want to set the outage end time. By using the Set field values i have set the Outage start time as current date and time which is mentioned below step I want to set the Outage end time next to 2...
Hi, What is CSM Limited Access Roles? and do we have any OOB CSM Limited Access Roles?Can anyone please let me know, it will be helpful. Thanks!
Hello Team, How should i make below survey question with bold lettersThanksAshok
Hi Team,I have to change one field from all the template using background Script,Old field is description and new field is u_desctiption_html .Please help me how can I change this using background Script.Thanks Vyanktesh.
I have a requirement, I need a Ui Action on incident form. On Click it should redirect to a catalog item on portal and auto populate some variable by taking data from the incident. The idea is to crate a request rather than the incident. How can I do...
