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Set value in reference field glide ajax

Hi All, I have created a glideajax to send data from client to script include, so the field is on the form: - ABC.So I am sending sys_id in string form and sending this data to client side, the data is coming but how to set this list in reference fie...

Priya75 by Tera Contributor
  • 690 Views
  • 7 replies
  • 0 helpfuls

Tasks are getting cancelled in workflow

Hi all,  I have to make tasks trigger depending on the checkbox selected. If the "Net ID" is selected, tasks need to go to teams "ABC" and "LMN" and if "Name" is selected, the task needs to go to teams "LMN" and "XYZ", however when I am selecting bot...

Notification not sending from an event trigger

I'm at a loss.  I have created a Business Rule - Event trigger - Notification to occur when the Change moves from the Implement state to Review state.  No matter what I do, the actual email is never sent, not even created.  The business rule runs cor...

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Beginners Guide- How to compare the form version

How to View Form Layout Versions in ServiceNow Issue Description:We received a ticket from a user who mentioned that they used to have the ability to relate INC or Sctasks to other items when closing sc_tasks under the “Related Records” section. Howe...

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start date and end date validation

I have two fields in a delegate form starts and ends, when the start date and end date are equal and when the end date is less than the start date it should show an error message. I'm using the below onchange client script, the script is working only...

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GBS by Tera Contributor
  • 407 Views
  • 1 replies
  • 1 helpfuls

Restrict user to give only Time format in string field

Hi,I have a requirement to allow users to give only this format in the string field, since time type is not supported in portal I am going with string type, so I want that particular field to take only this format 10:00 AM /PM. How to do this if anyo...

How to fix the OnChange Client Script

Hi All , I have written the below onchange client script for impact field , the requirement is .. whenever an Incident form is opened there is some default value for the impact field on the Incident form being setup .. so if the customer changes the ...