Hi all,I have a requirement where I have to get the specific comment from RITM to catalog task that is created after approval.I am handling it from the flow but it is not working as expected. I have to only get the comment that starts a particular s...
Hi All,I have created a custom table and created some fields including Additional comments and work notes. But it UI is coming like this:How to remove the outlined comments.Thanks,Sam
Show's the error on the flow designer on the catalog task's creation - The flow's properties has been set to run as "System user". Although, the error appears More on the Error Message:The requested flow operation was prohibited by security rules.a...
Hello Below is the script include var getD = Class.create();getD.prototype = Object.extendsObject(AbstractAjaxProcessor, { initialize: function() {var use = this.getParameter('sysparm_user_name');var userrrr = this.getParameter('sysparam_tery')...
Can anyone help in SLA configurations. We have requirement on SLA upgrade and downgrade requirement for p1 to p4 1st case is downgrade: When priority is 1 to 4, i.e the incident start time should be the created time. i have enabled the retroactive st...
Hi Team, I have a task like move the how can we help you text to left side is the any possibility to move text, If any one knows could you please help me on thisAdvance thanks team.
Happy Friday All, How can I prevent users from populating a DATE field with a date No Less That 5 Business Days (7 Total days from today) and No More Than 10 Business days (14 Total days from today). Thank you for your anticipated help.
I am trying to create a Change Approval Policy based on the Assignment Group of a change, but to only include members within the Assignment Group who are members of a second group (eg Change Champions) so that the approver list is restricted to a lim...
Hi Team, I want to restrict SoS for all users and only admin can Login for development by admin account in Dev any user sso login in dev env ,want to redirect them to QA INSTANCE .Is it possible via any OOTB script? Please suggest if there is a w...
Hi All, In the Service portal Order guide widget collapse/minimizes the Include Items by default on choose option. But we need to make the Include items expand by default.I tried the KB article provided by servicenow but for some reason it is not wor...
Hello , We need to Add a "Select All" option above the checklist that selects all the checkboxes. When this is selected, have a pop-up that says "By selecting all, you confirm you have gone over each item on the checklist."For the above requirement,...
Hi,By using the ATF I want to click the Normal change mentioned in the Screenshot.Do we have any ATF test step to click the Normal CR as mentioned in the above screenshot. Thanks,
Struggling to get my approval flow working the way .... Can't figure out what i'm doing wrong. All help appreciated. The catalog item should go through different approvals depending on a 2 things. 1. ordered through order guide2. ordered from se...
Hello Community, I'm looking to update few attributes in third party application. However, I/m not able to figure out like how to make a endpoint dynamic . Eg:-Below is the URL I want to use to update the case and {id} is the dynamic case .Please sug...
Hi i found this option and was wondering did it worked for anyone ? if you manually trigger it is working but when the onsite in or online check , no sound is being played
