@Dr Atul G- LNG @Sandeep Rajput1 @Mark Manders @Ravi Gaurav If we have client script to set value for any field or assign value .Why do we use assignment rule , data lookup,etcwhere does it work ?client or server side?whats the difference between as...
@Dr Atul G- LNG @Ravi Gaurav @Mark Manders @Community Alums @Mark Roethof What is the flow of execution in service portal?how does the code execute?service portal's - HTML, CSS , Client side script, server side script , link function whats the execut...
Hello, Is it possible to exclude/restrict blank spaces while entering details in the single line text variable in the catalog item?if yes, kindly share the details to achieve this.Thank youRegards,Jainil Shah
Hello, Is it possible to keep character limit for variable to 18 and if there is any white space then it should not be counted. User should be able to enter 18 characters excluding white spaces. Regards,Jainil Shah
Hello SN Community! It was brought to my attention that when exporting data from an existing report, the Excel format is different depending on the method chosen to export. If the user right-clicks on one of the report headings and selects Export > E...
Hello, new to both ServiceNow and scripting. I have very slight experience with scripting, but not much. Anyway, my org is migrating to ServiceNow and I'm currently creating record producers. Most of our record producers automatically assign the assi...
Hello All,We have requirement where we want to calculate total sum of hours of Time Work table.As per the attached image we need to calculate sum of hours by each Task. Here if we insert a record we need to enter hours and each task can have multipl...
Hi All, I have a flow design for a particular catalog item which has 140 steps.I have to restructure the flow like the way so that the number of steps should be decreased but the logic remains the same. Can anyone please help me out with this, it is ...
Hi, I am experiencing an unusual issue with SLAs. I have a two conditions to STOP SLA calculation and they are State != New or Assignment Group !=ITSD. For some reason when the first condition meets, the SLA stops but not when the second condition ...
Guys,I got stuck with current.setAbortAction(true) in a business rule... I have a simple business rule on an incident table:When: BeforeUpdate: yesCondition: current.category=='Software'&& !current.hasAttachments()Script: gs.addInfoMessage...
Please help on the pagination in servicenow widget i want to add the pagination in my custome widget
Hi Team, Can You help me with step to check below requirement Allow the ability to see how many licenses are available and used before a catalog item for a new request is submitted. In addition, after a specific threshold is reached inform the POC ...
Hello All, I have to open a popup modal in Service operation workspace where on change of Caller a g_modal will open up and it will show CI assigned to that user and in choice and after selection of the CI from the list it should get mapped in the c...
Use Case:We have set up an SLA of 8 hours for working on incidents. The SLA has a service commitment for 90 for a certain service offering, meaning the vendor has to comply with the 8 hours SLA for 99% of the time.But the vendor also committed to res...
I have a change request and it has child change request. When parent record is closed, child record should automatically be closed. The parent record is getting closed from workflow. I have created a BR on after update to set the state of child recor...
