Hi, we have a requirement wherein the end date should always fall on Friday. I am newbie in terms of scripting, asking advices on how to do catalog client script. I tried researching and can use the dayofWeek function? Can anyone help me?
We have a requirement that for a Change to go to CAB it must be peer approved 24 hours before the CAB Meeting. Does anyone know how this can be achieved. Thanks
To hide a view for a specific table (like view : Default view) Any idea how to resolve the above example task.
I believe there is an approval function in the ServiceNowno feature.If I set up a delegation of an approval or task to another user with reference to the following Docs, and the delegated user approves the task, is there any way to know who approved ...
Hi Team,We are using OOB Jira integration that works bidirectionally when we are creating any story in rm_story table and Jira side. We don't have any issue with Story issue type. However, We do have other issue type like Bug, Task and incident (cust...
Hi,I want to add a menu in the Unified Menus on the UI banner. I created a menu with this config but it does not directly open the page I want to show but it shows modules under it. However, I want it to open a UI page when clicked avoiding multiple ...
Hi Everyone, Currently, I'm running the ATF's on every week Monday. I need automate to run the ATF's on every MONDAY automictically without Developer involvement. How to achieve this? Is there any possibility. Thanks,Rajesh
Hello Team , For below Task do we need New Plugin to be installed ? or How it will ...Can someone Please guide me for the same ? Replace all Microsoft Azure AD flows with New Microsoft AZure AD Spoke as old spoke depricated by Servicenow
Hello!I am working to setting a business rule that checks on update when a field is set to a specific subcategory, it will process a business rule to change the incident state, set the resolution code, set the resolution notes, and add time worked to...
Hello Community, We have many Service Request workflows that have multiple approvals.How can I create a report to see how long an approval 'sat' with each approver?Thank you,Rachel
We're using the OOB Change workflow and the CAB Workbench. We have a weekly scheduled CAB meeting for Normal and Standard changes. Currently, for Emergency changes, we have meetings that are scheduled ad hoc outside of the CAB Workbench. The Chang...
Hi All,To add a new location in cmn_location table, I have a mrvs where when user selects a location type say Region or country, then State should present in below parent field.Similarly when user selects City in location type, parent field should po...
Hello,I have some groups that have specific ITIL roles like sn_incident_read and sn_incident_write who I also want to access Service Operation Workspace. However, I'm unable to find the correct roles to assign except "itil" to gain access to this wor...
We are trying to configure the footer in sailpoint service catalog on servicenow, but we are having some issues with the lenght, the page is assuming a big part of the screen with the footer like the print How can i decrease this footer in servicenow...
For this customer, there is occasionally an approval at the Assess stage. When this happens, it gets approved, then generates the Approval at the 'Authorize' stage, but then that approval immediately switches to 'No longer required'. If I run a CR th...
