Hi All , I have written the below onchange client script for impact field , the requirement is .. whenever an Incident form is opened there is some default value for the impact field on the Incident form being setup .. so if the customer changes the ...
Dear Community,I want to create report to show the related CI's in the server table but not able to do so. need help with the same, please find the below screen-shot for the same. Thanks,Shivam.
Incident Time Worked Related List: If possible, Move the Time Worked related list out of the Related Records Tab, and add it as its Own Tab directly after Related Records please help me with the solution. thanks in Advance,regards, saikumar
I have created a Record Producer with variable type of 'Attachment'. In the table I am using I have required variable with same name of type 'File Attachment'. Everything works fine except when I submit the form my created request will show two ent...
Hi All, We have ATF as attached(PFA:ATF_Steps_01) in that we have created the custom step Wait N Seconds as attached (PFA:InputN_02 & WaitseCode_03). Getting below attached error(Error_04) when I give 120 seconds in Wait for N seconds step it is wait...
In order to implement Telecommunication Service Management do we require ITSM subscription also? Especially when we need problem, incident, and ticket management. Are TSM and ITSM different products? Or are they in the same stack?
Hi Team, There is one requirement that I need to set the SSO Value on the user table if its empty ,only for those users that are selected on the catalog item only for the production environment [ Refer screenshot ] User field type - List collecterbac...
Hello!! I would like to know whether we can integrate Spicework ticketing tool with Servicenow? Thanks!!
How to display only the states that are available in the selected country and if the state has selected to XYZ , only cities in that state should be displayed in the below variables. Please suggest.
"Requested for" his /her autopopulate reporting managerCreate a string field for contact no. not more than 10 digitsOnce you submit this request approval should go to manager, once manager approve the request it should go data base group,when all mem...
When Needs resolution review on Universal Request is checked, and when the department agent closes the primary ticket, the Universal Request does not get closed.Universal Request state remains in In Progress, and the state reason changes to Confirm R...
Hi, I want to restrict 2 of the macro variables from loading to RITM. Because as they are macro variables, it is taking much time to load on Service Operations Workspace. I've removed those 2 macro variables on Sctask and it is working fine. Previous...
Any idea on how to integrate servicenow with Smartsheet ? Any API's available for that integration
Hello everyone,We've recently enabled and used Theme Builder to brand out SN Instance. Everything is looks fine and works fine. The only feedback I have is that the list row highlights are too light, and customers would like it to be a little darker....
I have three variables:1. Requested for(reference) referring to user table.2. Type of request(select box) with options Add/Remove/Modify3. Groups to be added(list collector) referring to group table.If the type of request is new, it would check if op...
