Hello, I would like to know if it is possible to fetch the variables which are displayed in the RITM(under variable section) into Approval(sysapproval_approver) table using database view? If yes then please share some details about the tables to incl...
Hello Experts, We need help to create SNOW unified Dashboard for all incidents, changes and SRs and related metrics.Any help on this is appreciated. Thanks,Arun
My workflow seems to be stuck in a loop on step 6. My intentions are to have the flow pause until a field value changes. My warning at this step is the following: Unable to find record watcher ids val for op: item.ea1214751b404250c2e08557624bcbd3....
I had a task to have a UI action on incident from linked with a UI page to create a file upload functionality , also that file should be visible under the sys_attachment table after it is uploaded.I am done with this scenario , now I have to create i...
Guys,Whenever there is group approval, its directly setting to 'No Longer Required'In the workflow its just that we have mentioned the group name. Its happening intermittently. Any idea whats going wrong.
Guide to Implementation: Creating a Custom m2m Table and Overcoming Its ChallengesIntroduction:This document outlines the process and challenges encountered during the implementation of a new request from the Server Team. The team wanted to link Serv...
Is it possible to grant a non-admin ready only access to the Asset Management Properties (screenshot below)? /now/nav/ui/classic/params/target/system_properties_ui.do%3Fsysparm_title%3DAsset%2520Management%2520Properties%26sysparm_category%3DAsset%25...
Hi All,I am using an onsubmit client script like below, which is throwing the below error in native UI when I am making any updates to the record.Please help me here what is wrongTypeError: Cannot read properties of null (reading 'document'):function...
Hello, For VIP user please have them highlight and visible on both Agent Workspace list and form views for the below tables: Incident ,Catalog Task, Request, RITM. Is there any way? or any other possible solution then please let me know. thanks in a...
I have requirement to call flow inside flow and add approvalI am creating multiple RITM based on list collector field and want to add same flow on each RITM to add approval and update record.added below script include but not workingsame script if ru...
[Context] We have developed a catalog that sends email advisories to selected users. In this catalog, we included a date and time variable to allow users to schedule the email sending for a specific date and time.Our process for achieving this is out...
Hello All,We have an requirement where any emails triggered from our instance, when user receives the email then email address should be suppose XYZ. For eg : A user Adam has received an email from our servicenow instance then the send email address ...
Hi All,There is a requirement to configure particular below tables not to create indexes in future. How we can achieve this and test. Also will there be any impact for doing this?cmdb_ci_certificatecmdb_ci_cluster_vm_affinity_rulecmdb_ci_cluster_vm_h...
Hello,I have a requirement to add one additional custom role to view the data visualization chart in the Enterprise architect dashboard , as few users are not able to see the data visualization and are getting the error "You don't have permission , p...
Hi Team, Can anyone please let me know the best practice to capture the error message. We have custom table created for the same but wanted to know which is suitable way the logs available in Servicenow or capturing it in custom table.
