Hi All, please help me with below requirement...In incident form I have created one button called Send Email to Accounts when I clicked on that button it will populate to below screen snap page. kindly let me know it is possible or not and if possibl...
Could anyone please tell me the best ways to Onboard IT Assests into ServiceNow in detail. and Is IT Assets coming under ITSM license?
Hello,I have created one widget on interaction record , but in carts , the state is not display in colorcould anyone help me
I need to export a record from sys_attachment table from prod. And import it in dev(because I need the same sys id). But using export xml and import xml its not working. When you click on a record in sys_attachment table , that record will be downloa...
The script included below is returning an undefined error. How can I pass the bearer token to other function within the script include? Imagine i will have more function within this script include, and not limited to only one getORGvar GetCostCenterD...
I have created a custom reference field xyz and have written a on change client script to populate the xyz field value as per the existing reference field caller on the incident form.Value of xyz field is getting populated properly as per caller fiel...
I've read through many of the existing threads, but they don't seem to solve this issue completely. Here are the primary requirements: Change requester cannot be an approver at any stage in the workflowApproval record needs to remain for audit trail ...
Hi All, How to retrieve a value from HTML Table. I need to get the User Name. Regards,Siva
In my flow I have a Send Email action. I am trying to highlight the data pill value in my email with yellow. I have tried to modify the code but when I save it disappears. Am I doing something wrong or is this not possible to do? <span class="data...
I am wanting to do a bulk import of Problems from alternative platforms. Whilst using the AutoSysFields (false) enables the retention of historical creation date when creating the SN Prb record, is there a way to import the associated tasks and also ...
We are unable to configure MID server for our SNOW instance Version:Helsinki .patch7 updated.we get the error as followsEncountered error: [null] while starting up the service. Retry...05/16/17 22:36:22 (688) StartupSequencer SEVERE *** ERROR *** U...
Hi All, I have the below OnSubmit client script written for making attachments as mandatory Script :: function onSubmit() {if(this.document.getElementsByClassName('get-attachment').length == 0 && g_form.getValue('do_you_have_a_copy_of_the_rfx')=="Ye...
I am attempting to configure the Global Search to return records from any table in the CMDB. I created a text index on the Collection field of the cmdb_ci table. The Text Index checkbox is checked, I hit the "Generate Text Index" related link, and go...
Hello! We are in the process of Implementing Major Incident Management with the Teams with the Notify connector plugins to create the Teams meeting/Call and run the MI event. From the MI Workbench, Collaborate tab, we "Initiate" a Teams Call from the...
Hello All, I want users with Knowledge role can Edit, Publish, Update and Retire KCS Articles regardless of Ownership Group selected on KCS Article. Do I need to create new ACL's and make changes to UI actions?Please help me to achieve this. Thanks @...
