Hi Team,In incident form I have created one button called Email when ever user clicks on that button email window will pop up in that email window I want to add CC as caller id. and TO as Abletuter's id. kindly let me know how to do it. and it is pos...
Hi, I have been asked to create a new Choices field on the Account from and know how to do this. However, I have also been asked if this can be shown on the Incident form and potentially Change form as a read only field and this is where I don't have...
Hi All,Need a help on the fx_Currency table,on our old instance we can find the symbols are configured with its country code (screenshot below) but in our new instance we could not find the symbols with its country code. However, we verified the back...
Hi, We are generating CAB approvals for 4 groups at the same time,assume groups are A , B, C and D.among these four Group A approvals is mandatory.and in remaining B,C and D groups any two Groups approvals is required.if we any two groups approval th...
Hi,In ATF can I pause the test step for 5 minutes then run the next available test steps. I have created a ATF and it has 10 test steps at the step no.6 i want to pause about 5 minutes then run the test again from the step no. 7 any possibility in AT...
Hi Team,I have a requirement in that i need to pass sys id form UI action to UI page in that i have to pass the sys id dynamically inside the glide record in UI page, Can you please let me know how can i archive this. <g2:evaluate var="jvar_incident"...
Hi,By Using the ATF i want to attach a file/attachment is there any possibility please help me out. I am having a catalog item which will submit if and only if i attach the screenshot if i check the ATF there is no any such step to perform such kind ...
I got a requirement to do integration between SN and Jira that we are doing with Jira spoke. If change request is created/Updated need to check the record is available in Jira if it is available it has to be updated if not it has to create new issue....
Hi,After running the ATF in Vancouver release i am getting Screenshots as Black screen can't see the screenshots, this problem is only for one of my ATF. remaining ATF's are working fine and i can see the screenshots. any reason for the same.Please ...
For non-IT use cases which module is best to use. Request Management or CSM? for example, raising a legal/Acquisition/Accounting question? @Dr Atul G- LNG
We created one custom field on feature table (feature table with multiple types like enhancement, defect, epic and stories). Custom field with calculated value(concatenated number- short description), and set it's display value to true. On title (hea...
Hello, I am trying to create a REST STEP in a Flow Action.Under the "Request Content" Section of the REST STEP, I have selected Request type as Multipart and I am trying to enter an entry for the same. But I want to select FILE instead of TEXT in the...
I need to set due date in the problem task form based on 5 Business days from the created date.If it's Saturday (6) or Sunday (7) I need to move the date to Monday. I mean I need to skip the weekends and count only the working days to set the due dat...
Hi All, I have a requirement in MRVS, where I have added a field called Proportion. Now the requirement is - restrict the Add button based on the Proportion (sum of all) value. If it is less than 100 then I should able too add more untill the sum of ...
I have requirement that I have to reviewed and retained the records on instance after upgradeSo I am done with the requirement but because of this instance get slowHow I revert back the records , I saw the records in Skipped changes reviewed
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