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How to initiate Flow Designer Flow on Catalog Item submission?

We are trying to switch over to Flow Designer usage from Workflow Editor. With Workflow Editor, we would create somewhat simple workflows that will Set Values on RITM, created SCTASKs on the RITM, and maybe send notification - these are added into th...

carlav by Kilo Guru
  • 511 Views
  • 4 replies
  • 0 helpfuls

using a form to trigger rest message to Dell

hi experts.  i have created a Rest message template. i was wondering how can i create a button on the incident form that will take the serial number of the machine and open a form to intake some of the values for the rest message and submit to Dell u...

chercm by Mega Sage
  • 194 Views
  • 1 replies
  • 0 helpfuls

Resolved! List collector to show email address along with name

Hi all, I want to know that whether there is any way through which we can show email address of the user in the list collector field on record producer instead of just name.  For ex- I want to show Kiel Mubrach (kiel.mubrach@company.com) instead of j...

Rohit54 by Mega Guru
  • 5750 Views
  • 10 replies
  • 17 helpfuls

Multiple attachment

In record producer why multiple attachments are coming instead of adding only 1 attachment there ?  

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Copy all fields from one table to another table

Hi All,We are creating the custom backup tables to store the data.We are creating the backup tables using script on certain conditions. What we want is to create all the available fields from source table to backup table as it is.e.g We have incident...

Peter Wood by Kilo Guru
  • 600 Views
  • 5 replies
  • 0 helpfuls

Resolved! Scope does not have access to table sc_task in flow designer

Getting 'Scope does not have access to table 'sc_task' while trying to create new task  in Flow Designer  I have also tried creating cross scope privileges to  write from source application to target app in my instance and it still does not work. Any...

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Disable delete option in form templates

Hi Team,To create incident quickly we have certain templates created and shared with the group. When a template is shared to specific group, all members have the option to delete the template. Because of this most of the templates being deleted by mi...

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ramesham by Tera Contributor
  • 636 Views
  • 3 replies
  • 0 helpfuls

Importing Word Document for Knowledge base with Shapes

I am trying to import a word document with images and I have used shapes to point to specific items.  When I go to import, I lose the shapes.  I am looking to import multiple documents, so I am hoping with Tokyo there will be more capabilities. I did...

Teresa10 by Tera Contributor
  • 661 Views
  • 1 replies
  • 0 helpfuls