User is unable to access ServiceNow® Agent - Intune in ipad pro
User is unable to access ServiceNow® Agent - Intune in iPad pro. The following pop up appears. Is there any other way to access the application without admin approval?
Forum Posts
How to add the description of a trigger to an alert
Hello everyone,I need that in my alerts, which have Zabbix as the Source, not only the existing description appears but also the description of its trigger (MetricBase Trigger Definitions).Here is an example with any alert:Alert0933739:zbx_snmp_chkp_...
Resolved! Set User Criteria only who is manager
Hi All, I am trying to set User Criteria for catalog form like if login user is manager then form will be accessible for him. trying this code but no success, your help will be appreciated. Script code - function checkIfManager(){ gs.log(gs.getUse...
Resolved! Password field not visible in users form
On the User's form, 'Password' field is not visible.How should I set it visible?
How to hide choice in field in list records.
Hi, I can hide "New" choice option from State field in incident list.I try this with client script and ui policy with script with g_form.removeOption('state', 1); gut it doesn't work. Somebody can help me with this?Is it possible? Thanks in advance.
Alternative for DOM Manipulation in client script
Hi All, I have used g_form.getControl() method in client script, as it's not a best practice. If there is any alternative for DOM manipulation, reply back on the post. It will be really helpful. Thank you!
Sync between AD and Servicenow Users?
People have configured ldap server to make users & groups sync in place b/w SN and AD.the sync is taking place for every 5 minutes? but an incident is raised saying that despite he is there in AD his account not found in SN users. when i went back ...
UI policy was not working properly
Hi Team,I have a requirement in the catalog variables 1.variable name : Operation ,Type: select Box , Values - New, Update, Remove2.User3.Place4.City5.Address6.Other details If Operation is selected has "New" then place, city and address needs to be...
Why Notification 'Collaboration Offline Group Message(s)' is fired?
Hi All,I received this email,but I don't know why I received.when the event 'collaboration.notify_offline_user.group' is fired?And how to solve this?Please help.
Allow local users (not in AD) to login when SSO is enabled
Hello. Configured SSO on my instance which is working. However, if we have "local user" (change the user's password and tried and is getting invalid username/password error) configured/added, how can we allow them to still login locally without going...
Resolved! Display multiple column values in Reference variable in Service Portal for multiple Catalog Items
Hi,In a reference type variable i need to showing only last three column and i need to hide the created on column (heighted part).for this i write a variable attribute- Please how to hide created on column.@Allen Andreas @Pradeep Sharma @Community ...
Users are not able to login to DEV via SSO. They are all using local login at this time
Hello All,Recently we cloned down our instances and from then Users are not able to login to DEV via SSO. They are all using local login at this time. Whenever they try to login through SSO, they see Successfully logout page.Any help would be appreci...
Which script in ServiceNow populate OOTB alert message if mandatory fields are not filled on a form
Hi,I am working on User registration form. If a user do not fills mandatory fields and click on Register, then it populates OOTB alert message "Error Some fields are incomplete: First name, Last name, Business email address, Business mobile phone" (T...
NowLearning Simulator
I am new to ServiceNow learning simulator. I was able to change the banner and the color but now I do not know how to jump to the next task. Can someone provide me with basic guidance on how to use the simulator from start to finish? Is there a guida...
Active Problem Ticket gets closed when linked Incident is closed
Hi thereWe have an issue where Problem tickets are being closed when the linked Incident / Related record (example Change Requests) is closed. According to feedback I have received, this is out of the box default behavior in ServiceNOW. However I do ...
| User | Count |
|---|---|
| 27 | |
| 18 | |
| 17 | |
| 10 | |
| 8 |
