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Report Issue - How to change Legend Label in reports?

Hi,I'm generating a Bar chart   to get the list of incidents that are breached and not breached by assignment group. I'm stacking by hasBreached field. So the legend of the report shows as false and true. Can this legend label be changed to SLA met a...

shanker1 by Giga Guru
  • 13324 Views
  • 12 replies
  • 12 helpfuls

Resolved! Retrieve Variables in Workflow

Hello Team,I have a question on retrieving variables in Workflow. I am triggering a Workflow and passing on variable list.  Can you please help me how do I retrieve these variables in Workflow? Thank you in advance.  

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Sunny14 by Tera Contributor
  • 510 Views
  • 5 replies
  • 1 helpfuls

Task hierarchy not align RTL

Hi,when I'm redirect to "generic_hierarchy" page with INC sys_id to view the parent and child hierarchy with English, I can see it well: But, if I switch to Hebrew(RTL), the narrows not switching the place to the right: someone has an idea how can I ...

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Resolved! Result object should be remove in response body

Hello Team, When i hit the API am getting below response.{ "result": { "message": "Records created successfully in UserTable and ProblemTable" } } I don't want the result object to be shown.can you please help me in this. Thanks.

srinidhi by Tera Guru
  • 647 Views
  • 4 replies
  • 1 helpfuls

Resolved! How to process multiple attachments from a data source?

I am working CSV files. I have an UI action on my ticket form, when user clicks on ui action the attachment available on the ticket will be copying to my data source and processing transform map and working fine.  My problem is when multiple users wo...

Siva P by Tera Expert
  • 583 Views
  • 1 replies
  • 1 helpfuls

Transform Map with potentially multiple sources per line

I'm looking for some direction on something I'm having a little problem sorting out.   I am trying to make a transform map for a particular data source.  The data source is a CSV file that contains a row for each Firewall Security Policy.  In that ro...

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Department uses SLA 81

 A department uses SLA data extensively to run reports. they keep asking for help with buildingreports off of the same set of tables. they seem to be conducted by dot walking. What could youdo to make it easier for them to build their reports ? write...

Ashok  kumar by Tera Contributor
  • 1163 Views
  • 1 replies
  • 0 helpfuls

Flow Designer "Ask for Approval" Error

Hi! I'm having this error on the Ask for Approval action in Flow Designer:"Saving plan with context id: de8ca51ae4554650b7cd67cb38c46184 failed with error: com.snc.process_flow.exception.ProcessAutomationException: error updating the flow context".I ...