I would like to build a temporary variable based on what checkmark variables have been selected If thrid_party_bidm == 'true'add/concatenate 'BIMD ' to temp_variable If thrid_party_cbms == 'true'add/concatenate 'CBMS ' to temp_variable If thrid_par...
Would anyone know if I can take the nice emails that are OOB and make them my own? Below is an example of what I call a "nice" email. This email notification tells us an incident has been opened. The email I currently have for most of my email notif...
Hi fellow ServiceNow practitioners,I'm an Intern and fresh from my one week boot-camp in ServiceNow. I am trying to accomplish a task where in I need to create a flow design that will deactivate inactive users if they haven't login for more than 2 we...
I have requirement for calculating average turn around time for on onboarding SCREQ Request completed between 28th March 22 and 27 September 22.*It can be through reporting. Please help.
Hello,I've a requirement to display the image with in the variable set popup. We have a catalog item with variable set. User is going to add the rows by populating some variables data (ex variable is 'part') . When the user selected the part variable...
Hello,We have certain teams in my organization submitting a change like "Weekly SAP Update" where they bundle a series of changes as Change Tasks, each Change Task matched to a development ticket (Story). I suspect this isn't the proper use of the s...
Hi Team,I have to create a month over month report, for this I have created a report based on grouped by is created but requester is expecting differently.ex: if in January we had 850 apps, and then in February 5 more were added it should show 855 (...
Hello all. I know I am doing something wrong here and I'll appreciate guidance. All I'm trying to do here is WHEN a Request is submitted, to ONLY show the RITM and TASK to a specific assignment group. No other group/users should be able to see it, Wh...
When we setup our on-call schedule for a group and go the the escalation setup, there we get an option to "overide escalation". This means that we can overide the default escalation with a custom escalation. However, when we click on this, we manuall...
Hi,I have a list collector variable name is "access_request_for", It have five value which comes from question_choice table(From list collector we can select multiple value/Choice at a time). My requirement is "The related groups name should be set ...
When I am navigating to System Definitions -> templates, Most of the templates as a admin I can edit whereas some of the templates are in read-only state. Can anyone suggest why this behaviors occurs even to admin user. Below I'm attaching a screensh...
Hello All, I need to modify service portal header, when i added more menu item they will overlap with the login widget. I need to achieve this using the mega menu. But somehow i am not able to achieve this. I am attaching the screenshot, please have ...
Hi All in one my script i used below and results are as expected. var incGr = new GlideRecord('incident');var cn=0; incGr.addEncodedQuery('active=true^reassignment_count>2'); Now i did this and it is returning all incidents instead of throwing ...
Hi all, we have a requirement to create a refence field on the schedule page mentioned below, the field should refer the cmdb_ci table so that user can choose their CI and see their schedule based on their application service and plan their change re...
can we add 2 level of approval to order guide?
