Revert to New option on change :When create a New change, we get choices in state field "New/Assess/Canceled". Once change move to assess, If I click on revert to new option, it go to New state again and showing choices in state field "New/Assess/Aut...
Hello All,I have a reference field called 'internal' which is referring to sys_user table so I have filter like if the 'personal I'd ' start with number which is any number then those records only it has to show ex: 123005 Regards,Haresh
We are export data in csv format from table from one of CMDB tables.Please refer the attachment with issue kindly assist how to resolve this.
Hi All,I need to show a following prompt message 'More items are available by expanding the Service Request category' above the popular items on sc_category page.How to do it?
How can I implement the FOLLOW functionality for the custom table.
How to show the reference field in popup of UI action
Hello, I'm trying to create a report from the Task table to show any tickets in "New" or "Open" status.When I use my filters, I can select the "New" status several times, where each corresponds to a different type of ticket, but I can't do the same f...
Hello team, I have a question regarding knowledge base article. I would like to store when I'll do close critical Incidents or Problem. All steps or solutions of that particular problem should be store in Knowledge Base Article automatically. Please ...
Hi Team, I am unable to pass previous values to Script action from Business Rules, Could you please help me. Many thanks,Uday G
Can we add dot walked fields from document id type field in list layout
I have created a Widget Modal in Service Portal. I want to make this 'Comments' field visible and mandatory only if we select Other in 'Rejection Reason' Select field.. below is my html code:<div><label ><b>Rejection Reason:</b></label><select ng-mod...
Introduction:In ServiceNow, creating child records often involves manual data entry, which can be time-consuming and prone to errors. However, by leveraging Workspace UI Actions with Popup Dialogs, we can streamline this process by mapping parent rec...
Hi, I encountered this problem. i have a catalog item that is not available for snc_external. all looks good with itil and admin user. But with snc_internal user they got empty list for a reference variable that reference a personalized table.Could y...
While adding a field value on a Catalog request, I have noticed that if I select incorrect data on a field, it is allowing me to add it, if I have language other than English. English: French or other language: Actually, the "SAP Data Import" val...
At my current institution, we have been using Change Management for over ten years, and we have made several customizations at over the years that have prevented upgrade for many enhancements in the current change management application. We are looki...
