Templates in SOW does not auto populate assigned conditionsWhen using templates, it doesn't change the State to what you have in the template / When using templates, it doesn't change the Assigned to to what you have in the templates
Hi Team , I have a multi row variable set on the Catalog item form. I created a reference field refering to request item table. Whenever the user the selects the RITM number in the field (this will be the RITM number of the previous request) we shou...
Can not able to closed cancel state field for change (change _request)pop up is coming ( lunable to find UI action with name _model_to_canceled' on table 'change_ request '.) This is the popup. Can please help me to closed cancelled stata field for ...
Hi folks,I have start and end date variable in catalog item form...I have created duration field which calculates the duration between start and end date in hours..I have developed that using script include and client script but now the client wants ...
Hello Team,How to do ebonding integration (between two service now instances) using Flow Desinger.For update record from one instance to other instance using put mathod.For Example: in instance A if we update short description in incident form same i...
Hi Team, i need to split the below sentence using regex, Please help me out in 2nd line of the code.i want to include the symbols [,],| as delimiters. please suggest me. var data = "test comments [link title|http://example.com]"var items = data.split...
Hi,I have created Submit button in scoped application for one table when we click on the submit need to update the field for that I have written as given below and it should be redirect to list view of that table and please let me know the which I ha...
Is it possible to create a form by using Catalog Builder that let's the client choose from a set of tiles containing different options?I have provided an example below from a Dutch internet provider.The client can choose the internet speed (internets...
Hello We have the cool clock widget on one of our dashboards (ITIL view). The issue we are facing is it doesn't seem to render / auto-resize when we try to make it smaller, instead ot covers up the clocks. How can I get this to auto-resize like the ...
Hi all, I'm trying to implement/Test/learn Contract Management in ServiceNow Demo Instance. I have gone through the documentation for the contract management, but when I try to find the plugin for 'Contract Management' in the Application Store, Its n...
In Some application workspace view in related lists on a record, users are not able to personalize columns. This issue affects all related lists on all records which have them - e.g. Task, Appointment, Request. Same issue does not occur in backend vi...
Hi, I have written the filed level ACL to make it filed as editable for role "ITIL". I want to make it filed as non-editable for admin role users. I have uncheck the admin overrides checkbox, but it's not working. I have written the below script to m...
Hi Everyone, Anyone please help me. I am trying to create transform map on sc_req_item form which I am using cart api to create ritm in advance run script part but unfortunately not working. same code , I am running through background script , It wa...
Hi All, I am trying to find the UI policies where the order and the UI policy action is same, I have written a background script, but it is not printing the values. var gr = new GlideAggregate('sys_ui_policy_action');gr.addEncodedQuery("table!=NULL^u...
Hi Community,I do have one query , is there any way to find how many applications that are using specific field from user profile ( Assume that there is one field in user profile as first name or last name or user id etc.;)How many custom applicatio...
