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Unable to write comments for posts

HiDoes anyone else have the same problem that I do? My email is verified and everything but when I write a post or write comments on other posts, they appear after several hours. Especially in the case of comments, I am left far behind. I can't even ...

Track Assignment Group Changes with Metric Definition

By default, ServiceNow provides the Assignment Group metric definition to track the current assignment group value of a record. However, this out-of-the-box (OOB) metric only records the present value and does not capture both the old and new values ...

Praveenapatel_1-1758045950573.png Praveenapatel_0-1758045870128.png

Issue with "Assigned to" Field in Create Catalog Task Action

  Hi Community, I have one catalog item, and if user submits the form, then the sctask should assigned to be whoever opens the request, I am attaching snapshot for reference. In my PDI (Personal Developer Instance), I created a flow where the "Create...

VALLUB by Tera Contributor
  • 504 Views
  • 3 replies
  • 0 helpfuls

Resolved! Post Incident Review Tasks

Wondering if anyone has a process they use for following up on tasks / outcomes that are put forward during a post incident review (PIR)? I would presume most organisations do the same thing that we do and after a major incident there is a PIR, part ...

Bidduam by Tera Guru
  • 1159 Views
  • 3 replies
  • 0 helpfuls

Resolved! Start execution of scheduled job after specific date

Hello community,My requirement is to execute scheduled job to trigger email notifications. Want to execute scheduled job daily 3.00 am On US/eastern timezone, but scheduled job should run from 15 oct.Following conditions I tried:1. Set run as daily a...

tanvipalkar by Tera Contributor
  • 698 Views
  • 1 replies
  • 1 helpfuls

Service Catalog dynamic assignment

Description: Service requests should trigger different tasks based on the category selected. For example, if the category is "Hardware," a task should be created for the procurement team to review the hardware request. If the category is "Software," ...

DHANUSHKODv by Tera Contributor
  • 746 Views
  • 2 replies
  • 0 helpfuls