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Control who can see survey results per survey

Apologies if this is the wrong board. Hopefully this is a simple answer.  Is it possible to control who can see survey results per survey?  For example, we have one ITSM survey that goes out when incidents are closed, and another HR survey that goes ...

Open a record in specific view

Hi,  Some one help me , how to do this. From List type report, if we click on record number to open then can we open that record in specific form view ??? . this should happen only when we try to open record from Report.???  

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chanikya by Tera Guru
  • 2057 Views
  • 5 replies
  • 0 helpfuls

Resolved! Disable UI Action

Dear Members,  We have OnClick UI action on Incident record & below is the script which return the Ticket to Helpdesk group whenever required and then helpdesk agent transfer the ticket to other group. We need to limit this UI Action in such a way th...

aamir khan by Tera Contributor
  • 517 Views
  • 5 replies
  • 2 helpfuls

Resolved! if condition for a list collector field in workflow

Hi Everyone.I have a requirement where there is a field called "services", and the type of field is list collector, i have given services table in that variable. there are two option: 1) mailbox 2) event queue. we have workflow, in which i used this ...

Atchutaram by Tera Contributor
  • 574 Views
  • 7 replies
  • 1 helpfuls

Data Table Widget Styling Breaks in Scoped App After Cloning

Good Morning/Afternoon/Evening, I’m reaching out to seek guidance regarding a UI issue encountered after cloning a global widget into a scoped application. Context:I’m using the OOB global widget “Data Table from Instance Definition” on a portal page...

bishalsharm by ServiceNow Employee
  • 339 Views
  • 2 replies
  • 0 helpfuls

Facing Connectivity Issues Between Salesforce and ServiceNow Integration

I’m working on integrating Salesforce with ServiceNow, but I’m running into connectivity issues between the two instances.I’ve checked the endpoints and credentials on both sides, and I've made sure that the integrations are configured properly, but ...

Community Alums by Community Alums  
  • 303 Views
  • 1 replies
  • 0 helpfuls

Need to auto parse the text file

Hello,There is a record which is created in a table which has a text file attachment. Need to auto parse the text file and need to create the records in another table for the attached file. 

SagarGadakh by Tera Contributor
  • 352 Views
  • 4 replies
  • 0 helpfuls

Resolved! g_scratchpad

Hey everyone,I’m trying to use a value from g_scratchpad in a catalog client script, but it keeps coming back as undefined. I’ve set the scratchpad value in a Catalog Server Script on the same item.Am I missing something?

SoniShaily by Tera Contributor
  • 635 Views
  • 5 replies
  • 3 helpfuls