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Flow Designer maximum actions and performance

Hi All, I have couple of questions regarding flow designer after reading the following in a snow article "By default, flows can have no more than 50 actions. To change the default behavior, increase the value of the sn_flow_designer.max_actions syste...

ShAn21 by Tera Guru
  • 5798 Views
  • 4 replies
  • 5 helpfuls

iManage Spoke - Upload document action

Hi Does anyone know how to use "Upload document to folder" iManage spoke action. Please refer the below screenshots for more clarity.What inputs I need to give in Attachment, Name & Extension fields? I tried giving the sysID of attachement in the att...

asrsharma07_0-1714044918634.png asrsharma07_1-1714045052201.png
asrsharma07 by Tera Contributor
  • 573 Views
  • 2 replies
  • 0 helpfuls

Resolved! Script include always returning false

chkDates: function() { // check change task planned dates are within the parent change request planned dates    var chgStartDate = this.getParameter('sysparm_start');    var chgEndDate = this.getParameter('sysparm_end');    var changeStartDate = new ...

samadam by Kilo Sage
  • 597 Views
  • 4 replies
  • 0 helpfuls

Assigned assets in a request

Hi guys, Out of the box in an incident in SOW there is the record information and it shows things like assigned assets etcHow can I get the assigned assets link to show in the record information for a request in SOW as this would be useful for us.

joshmorris_0-1759826897695.png
joshmorris by Tera Guru
  • 340 Views
  • 3 replies
  • 1 helpfuls

SN showing SCTASK that is not theirs. But shows as a open Task

Service Now is showing A task that is not there.  I cannot for the life of me figure out what happen.  All the reports show there is a task but unable to look at. I tried to exclude from my reports but cannot find the right condition that will work. ...

Mannbk by Tera Contributor
  • 341 Views
  • 2 replies
  • 0 helpfuls

Migrating from Company A to Company B instance

Hi All,  I have a requirement to migrate all configuration , code and data from  company A instance to Company B instance. Is there anyone have done this ? Please suggest if any ServiceNow best practice available.  Thanks 

Resolved! Mapping multiple questions to a field in record producer

I ran into a snag while updating my Incident record producer. When a user chooses a category while filling out the incident form, it generates another question (a "subcategory type"). I was able to map the Hardware question to the sub_category_type f...

Menalik by Tera Contributor
  • 1018 Views
  • 3 replies
  • 3 helpfuls

Yokohama ITSM New features

Hey ServiceNow people. We are on Yokohama now and had a great upgrade (no user issues). I've been through the various link farms in the ServiceNow documentation to see what's new, but has anyone published a list of things that actually add value to t...

Steve Gibb by Tera Contributor
  • 1217 Views
  • 2 replies
  • 2 helpfuls

Error: "RP" is not defined in KB

I am tryng to customize some points in the tabela kb_knowledge, but somehow I am dealing with a problem when I try to update the value in the field vali_to. I used the Script Debbuger to understand what is running when I tried to update the valid_to ...

renatasanto by Tera Contributor
  • 648 Views
  • 2 replies
  • 0 helpfuls