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Visual Task board - reassign ownership

Is there a way to reassign a task board to a new owner (so as not to lose all existing tasks)?   We use the Freeform boards and personal tasks.

KimLem by Kilo Contributor
  • 9254 Views
  • 11 replies
  • 11 helpfuls

Approval Template - Out of box setup

I got a complaint from a user that the approval notification they get has changed and doesn't contain enough information like it did previously.I started to look through the email logs and can see there is a custom event that was created with a custo...

Service Now Seeking Guidance

Hello ServiceNow Community,I am an IT Governance and Infrastructure professional with over 16 years of experience (ITIL 4, PRINCE2, and Lean Six Sigma Black Belt). My background includes managing large-scale mission-critical networks and cybersecurit...

AbdulBasitB by Mega Explorer
  • 897 Views
  • 4 replies
  • 0 helpfuls

Flow Designer get the last work note

Hello, this is probably really simple but I usually do a quick and dirty GlideRecord Script but thought I'd do it in Flow Designer.I want to add the last work note to the parent enhancement table, this works for the most part it shows the number and ...

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Community Alums by Community Alums  
  • 3115 Views
  • 9 replies
  • 6 helpfuls

Risk Assessment(atf)

Hi,I am writing a server-side script in the Change module to complete the Risk Assessment using ATF.When I tried to pass the sys_id from the Click a UI Action step (where the Change record is created), I received the error: "Change record not returne...

Enable attachments in email sending action

Hi experts, How do I specify that attachments should be included in an email sending action in Flow Editor? There's no option visible.Thanks for your recommendations!     

DianaYazmiL by Kilo Contributor
  • 461 Views
  • 2 replies
  • 0 helpfuls

Print or save as a pdf from Employee center?

Hello! Is it possible to create printer-friendly printouts (knowledge articles) from the Employee center? Or is there a way to enable saving knowledge articles in PDF format? I’m interested in knowing if there is any out-of-the-box solution available...

Sanna by Tera Contributor
  • 897 Views
  • 7 replies
  • 0 helpfuls