Entire history of comments in a tabular format
So whenever a comment is added the entire history of comments are shown as below - Now , The requirement is to Format the comments in a tabular form as below -
Forum Posts
Resolved! can we show the tagged comment in the notification - "Activity Stream @Mention Email"
So in the OOB Notification - "Activity Stream @Mention Email" it shows as Now the requirement is, in this email can we include and show the comment that is tagged in ?
Abort RITM closure if work order or work order task is active
Hi,I have a requirement that if user directly closing the RITM, system will check if there is any active work order or active work order task for that work order is there or not.If yes, then system will abort closing the RITM. I have created a before...
if i select "point of failure" as internal core network , Explain external location should be hide
Hi Experts , I wrote UI policy for displaying the fields -> Created Field "Point of Failure" filed Drop down with below values1.Internal to Core Network 2. External before if 2(External before) chosen from the "Point of Failure" field , --> Cr...
CI approval group
When a change goes to 'asses' state, approval should go to selected CI's approval group. Please can someone help me out on this usecase.
PDI are unavailable
PDI are unavailable. Is there a known outage? When can we expect it to be back?
Resolved! Client script and script include help
Hi All, I have tried to write a very simple client script and script include which will simply show a message when the priority value changes on an incident record. This is just for testing purposes. Could anyone point out what I have got wrong here ...
Catalogue Builder
HI,User not authorized in the catalogue builder to edit any of the items, Even the owner of the catalogue item is not able to edit.The user has catalog_admin role When tried to open in the builder"You are not authorized to edit this record." What els...
Dynamicly restrict list of CI choices based on selected category/subcategory - Incident
In Incident form, when Category is Selected as Hardware and subcategory selected as Windows Server or Linux Server .Configuration Item field should auto populate list of class of Windows Server CI or Linux Server CI. For that I have done two thing:...
does color type field displays color in list view instead of label?
I want to display a color for a field using field type color but it displays only in form view not in list view.
Need to return public holiday value
Hi Team, I have a catalog item named annual leave where I have configured few field like requestor which is populating current logged in information ,Start date (date time type) and End date(date time type) and how many public holidays days selected ...
Report on re-opened requests
Hi, Trying to report on re-opened requests over last 12 months but cannot see re-open count on the request table, is there an easy way to report on this? Thanks,Alex
How to show the RITM variables section in Approval page in portal?
Hi Experts, There is an ask from customer that the RITM variables section in the native UI should be visible in the Approval page in portal as well. Currently, the approval page in portal shows the variables as shown in the below image; But client is...
How to use $timeout function to send data to server side on portal
Hi All, I am trying to send from the client controller to the server side, I am getting the data on change of field which is a choice list on portal which is a HTML Field. So i tried without $timeout the data is not coming properly so i am using $t...
how to create database view table on history and x table
We have tried this way but no results.table // order // prefix // where conditionx table //300 //fr // rl_id=fr_sys_id sys_history_line //200 // hl // hl_set=rl_sys_id sys_history_set // 100 // rl // kindly assist
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