Hello, Two questions: 1. I am trying to complete an order guide, On the request on the SP, under "Access Profile" I select "SMSYardBoss", under "Access Needed" I should see "Aldata Suite-SMSYardBoss", but I see "No information found" On the Order Gui...
Hi, I have created a New Service portal in ServiceNow. in to that i want to remove some of the catalog items but it should not going to affect remaining OOB portals which are already available in the system.Please help me out how can we do the same. ...
Hi,I want to configure update set and application view in in the banner image shown in the below... Please help me out the steps to configure as above. Thanks,
Hello All, I have requirement on the change task when we open the change task assigned to mandatory and needs to populate that info that assigned to is mandatory to close the ctask can any one help on this
When a change goes to 'assess' state, approval of the change should go to the selected CI's approval group.Need help on this use case .
Hello Everyone,Good day. I have a requirement to create a tabbed forms on the catalog item and for that i have already created the new widget for that and that is working as expected on the service portal.After submitting the request, on the RITM for...
Seeing some interesting behaviour on what I presume is a remote table via the OKTA Spoke, some records are returning no Group ID (is empty) if you filter the table for the group name, however if you filter for the actual group ID the correct record i...
Hi all, I am looking for advice on how to update On-call schedule via service request in the service portal. Any help would be greatly appreciated. Thank you!Wendy
Hi All, We want to open external portal from ServiceNow using iFrame.But we are getting authentication issue when we will try to open.When we are trying to investigate the issue we check in console that session storage is empty. The external portal ...
We have created a flow which triggers when an email is received from one email id. Now when a user whose account is present in instance for that it is working fine.For unknown account we are facing following issue:1. In activity it is showing that th...
I Have a requirement to customize Post incident review report for major incidents , to include branding , additional text/color etc in each section of PIR template. but i am unable to find any PIR template/any way to customise it . On opening any of ...
I have a catalog task with a checklist. How can I display the current top unfinished checklist item in a report?
Hi I was trying to create a field of List type that is mapped to List collector variable. but even though I gave multiple values from the Record Producer it is showing only one name on the List type field on the form. how to achieve this?
Hello everyone,Now that I got the dedicated approval notification to work, how do I display specific variables from the sc_req_item table on the approval notification? I found where I can get the summary of requested items using the below mail script...
Hello Experts. I am trying to run a fix script which will help to create a type consumes::consumedby, however when I am trying to compare two fields for e.g. u_application_release_cit_id from the Application service with the correlation_id of a busin...
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