Hi Team,I have created a order guide which contains catalog item. We have a choice list field and reference field.Reference field is referencing custom table which we have created.the reference field should display the data based on the requested for...
Looking auto Email notification option and create requested item for below condition. Anyone can suggest best possible way 1st : If new user added or created under user table need to notify IT support group Email id and create a Request 2nd : if us...
I have a table name "A" on which I have an UI action "X". I want to show this UI action only in one particular module, i.e., when User clicks on that module in the navigator, the URL should be "https://xxxxxxx.service-now.com/x_scoped_app_list.do?sys...
Hi Community, I want to auto close SC task once approval on ritm is approved. I have a workflow which is auto closing RITM once SC task is set to closed complete. Thanks,Poorva Bhawsar
it is possible to calculate the "wait time" if the status is not accepted?
Hi,In portal i want to remove some of the fields from the list which is mentioned in the below Screen. Please help me out how can remove those things from the above SS. Thanks
Create a new UI Action on Change Request - Create TaskThis button should be visible only in New/Assess state and to the Assignee of the ticket.When user clicks on Create Task, user should be redirected to new Change Task form and below fields should ...
We have implemented walk-up and we have agent trying to check-in to a location kiosks to accept record but the button is not available. We check that someone already checked-in since state is Occupied. Is there a way to have multiple agents able to c...
Hi ServiceNow Community Developers, I am following the ServiceNow for Slack setup guide to connect ServiceNow and Slack. Inside the ServiceNow for Slack popup that appears after clicking the "Connect ServiceNow to Slack" button I populate the Service...
Hi All, I have a variable set (Requester & Requested for) which is used in 9 catalog items, I want to add a reference qualifier condition for a specific catalog item, to show only users belongs to hardware department in the requested for variable an...
Hello, I am trying to see what user made changes to a record specifically from 'sys_user_group_list' where can I view the changes made to the record?
Can Someone suggest me the way to achieve the followingSHow the field background of summary on Form level + list View to say Orange If some of the condtion matchsumary contains ABCPriority = 1Contact type = Event Field Style is one way but i am not a...
We have an IT Adhoc catalog item Part of that request includes the user putting in a project title. We want to use that project title for a few things. Here is what I am have done and am trying to do User enters a project titleFlow takes that proje...
Hi all, I am observing a weird behavior. I have a field on the form called: "Expected Return Date". If the user has not yet returned the item by the expected return date, I have to create a notification. So, I need to wait until the expected return d...
Hi Team,I have created a dashboard and reports on the user table and I want to add interactive filters for the name field on the user table but there is no interactive field for the string type field.I need to create a custom interactive filter for t...
