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Resolved! UI action not working on Mandatory and updation

I created an UI action named resolved on my custom HR case table, but my UI Action is not working as per my requirement, I am trying to make resolution notes field mandatory and also after running client script, I am makking the state resolved, but s...

sumityadav8 by Tera Contributor
  • 776 Views
  • 2 replies
  • 0 helpfuls

Resolved! Provide Read access of the Flow Designer to ITIL users

Hi Experts, There is one requirement that i have, I have have given the itil role to the "Show Flow" UI action and after click on that flow is not visible. Just because of limited access on the flow designer. On which table I need to create the read ...

Resolved! Iterate multiple email id's in widgets HTML

Hi all,How can i add 2 spaces between these 2 email_id. I tried the replace method but it didn't work.expected outcome : ahmed.moh@gmail.co.in,  sudars.awar@gmail.co.in widget_Ankita>>> ahmed.moh@gmail.co.in,sudars.awar@gmail.co.invar delname = 'Moh ...

Ankita9793 by Tera Contributor
  • 525 Views
  • 3 replies
  • 0 helpfuls

Reports

Within a demand ticket, a project is created, and subsequently, project tasks are established. Our goal is to develop a dashboard that comprehensively illustrates the timelines of both the project and its tasks, alongside their progression status in ...

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pramn by Kilo Sage
  • 381 Views
  • 2 replies
  • 0 helpfuls

Resolved! Make Assignment group dynamic

Hello ServiceNow gurus, could you please help me ?I've created a client script to auto populate the assignment_group based of the Assigned_to. In other words, you just have to type the fulfiller's name and his service group will get populated in the ...

AhuelieW_0-1756293712240.png AhuelieW_1-1756293725747.png
AhuelieW by Tera Contributor
  • 970 Views
  • 5 replies
  • 2 helpfuls

Knowledge

(function executeRule(current, previous /*null when async*/) {    var kb = new GlideRecord('kb_knowledge');    if (kb.get(current.document_id)) {        if (current.state == 'rejected' && previous.state != 'rejected') {            var author = curren...

Bhavani1995 by Tera Contributor
  • 310 Views
  • 1 replies
  • 0 helpfuls