Resolved! Hide Column from List View
I have one field in the application table which needs to be hidden permanently from List view for every user except Admin. This is already hidden in form view. field name is "application type"
Forum Posts
Cloning lower instance from production
Hi Community, The requirement is to not bring data records such as Incident, Problem and Change on the lower Instance but to bring the configurations related Incident, Problem and Change. Please let me know how to achieve this requirement. Do I need ...
Is it possible to create tabs in a ServiceNow Catalog Item?
I am working on a Service Catalog Item in ServiceNow where I have a large number of variables (around 30–40 fields). To improve the user experience, I want to organize these variables into multiple tabs within the same catalog item.PFA.Thankyou in ad...
Resolved! Hide empty variables in Variable Editor for custom scoped application (cross-scope issue)
In a ServiceNow custom scoped application, I’m trying to hide empty variables from the Variable Editor. I followed a community thread (Hide empty variables on RITM and TASK record) and was able to successfully implement this for global tables. Howeve...
Resolved! Changing the (cab automation) meeting notes?
By default, the auto-generated meeting notes look like the following: (CAB Automation) - CHG00123456 - Approved - John Smith - 12:31:12 - US/Eastern We would like to change them to something like: (CAB Automation) - CHG0030216 - Assignment Group - Ri...
Resolved! Issue in workflow
Hi Team, we have issue in workflow , unable to move from left to rightthe variable ( please reffer to the screenshot)
User recieving email dispite the notification is been disabled
If the user has been added in BCC of the email notification, the email is sent regardless of disabled notifications. even if the notifications are disabled for that user? If it expected behavior in service now platform ?
Resolved! SCTASK Assigned To field showing inconsistent behavior
We are seeing inconsistent behavior in the “Assigned to” field for SCTASK. - Some group members are not visible in the field- Group manager (without ITIL role) can be assigned- In some cases, users without ITIL role and not managers are also selectab...
Authentication Error - ServiceNow community
Hello All, I have transferred my ServiceNow account from company email account to Personal Email account.Later, from Personal Email account to new Company account.All my NowLearning courses and certifications were transferred successfully.However, my...
How to add a new section in BCM Workspace under BIA analysis ?
Good afternoon.!How to add a new section in BCM Workspace here? I am struggling to find the table for it. Please help.@Ankur Bawiskar @Dr Atul G- LNG @Viraj Hudlikar
Prevent user to reject approval from SOW
Hello All, There is a requirement to prevent user to reject approval from related list without putting the comment of rejection in native ui and SOW both.So in native ui i created oncelledit client script to add one popup to put comment when someone ...
How to Set Up Multiple RITM Approvals (No Cancellation on Rejection) using FLOW Designer
Hi everyone, I need help with the flow design I’m creating for our catalog form. We have a requirement that involves multiple group approvals. If approved, it will create an SCTASK assigned to a fulfiller group. If rejected, it will not cancel the RI...
M2M Slushbucket (sys_m2m_template) not loading left side records for KB articles
I am working on a custom UI Action to add Knowledge Articles to a Change Request using an M2M table (task_rel_kb). in service operations workspace. I am attaching screenshots for reference, on the change request table for the related knowledge relate...
Resolved! 📘 Show Info Message When SLA Is Outside Business Hours
In some scenarios, SLAs are configured with business schedules, meaning the SLA timer should run only during business hours. When a user updates a record outside the defined schedule, the SLA is paused — but users may not know why the timer is not ru...
Can we pass incident form value to sys popup on the caller field
Hi All, When I click on the Caller field, a popup window opens showing all user records. In that popup URL, is it possible to add additional parameters using values from the Incident form (for example, the Company field)? Based on that value, I need ...
