Resolved! How to trigger Email from flow designer after a particular time
I have created a flow and I want to send an e-mail to the requestor after 2 hours of task closure. Any suggestions on where to set the time in Flow Designer.
Forum Posts
How can I get report of weekly average active incidents
Report of average weekly active incidents
Push the Group to the AD group activity
i have created a workflow to add user to the AD group based on the orchestration now i want to add single user into multiple groups , please help me how can i achieve this fields 1 : requested for is reference fieldfields 2 : group field is a li...
On submit client script
I have an onSubmit client script that's running on a catalog item. There are 3 fields - A, B, and C. Field A is a reference type field and B and C are single line text. The aim of the catalog client script is a) Prevent submission of the form if the ...
Resolved! Need to populate display name based user given values
Hello All,Like I have 3 fields are there which are single line text fields, so when user enter a value in first name as haresh and lastname as haru then the third field should population haresh haru as the display name in portal catalogue form.. Rega...
Comparison between two fields
Hi Team, I have two fields Field A and Field B where if I enter user in field A, the same user shouldn't be populated in user B and vice versa. If user is selected in field B it should not be populated in field A. Can anyone help me with the script ...
Create a portal form with Question and answers as yes/no as radio button and use decision builder
This requirement should work like: Once you select the yes answer for the first quetion then next quetion should display.Like that when you select the yes for second quetion then only third quetion should display.
Resolved! Fields on the popup for the preview this record button
Hi Community, How to modify the fields on the popup window when user clicks on the preview this record button "i icon"? Thanks,Poorva Bhawsar
Agent workspace ( want to add field in interaction's incident tab)
Hi team,I have a requirement for add new field (caller device) in interaction's incident tab, I am creating interaction and incident through Agent workspace and when i am going to create incident so caller device field is not showing, and this field ...
Making Details mandatory on popup when Knowledge Article is marked as Not Helpful
I am trying to make the Details mandatory on the popup when someone marks a Knowledge Article as Not Helpful. I have seen several posts related to this but have not seen quite the solution we are looking for. Updated the ng-angular template "kb-feedb...
Resolved! Change request getting stuck after replacing approver from edit option
Hi All, Change request getting stuck after replacing approver from edit option. Thank you in advance for any suggestions/help.
Request is approved it cannot be cancelled
Hi Community,I had an requirement that when a request is approved it cannot be cancelled I have tried certain ways wanted to know if there is something easier than that.
Resolved! Need to populate next I'd for custom table
Hello All,I have created the custom table as "guest" in that table I have field called "guest I'd " so, when user submitted the request form system automatically created a record in that table with the I'd of EX000001, EX000002,EX000003 Like this way...
Transform map script to insert drop down field values.
Hi All, I have requirement in which I need to import data into table using transform map. Impact type, category and sub category are drop-down values. Category and subcatergory are dependent upon impact type. I have to skip wrong combination of above...
How can we etch the scratchpad error into the work notes
Hi Team, Can someone please help me on the below requirement. In AD failure case i am getting this error message in the scratchpad.Below screenshot refers to the sub flow of the AD result failure run script. I have added the run script after the sub...
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