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Record producers for training/event registration

Has anyone built out or seen any record producers to have people sign up for things on the portal? I know there are forms as part of the HR module, but for ITSM I'm looking to build options with schedules for live training around a number of technica...

Marci by Tera Contributor
  • 256 Views
  • 1 replies
  • 0 helpfuls

multilingual notifications

What are the prerequisites  required if I want to use servicenow translator instead of microsoft or IBM translator? @Ashutosh Munot1 .

saibharath by Tera Contributor
  • 176 Views
  • 1 replies
  • 0 helpfuls

Schedule reports to csv format

Hi Communities, I want the schedule report in CSV format instead of PDF for some data analyst purpose and i dont see it available to .CSV format option.  can anyone advise me ? Thank you in advance

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Inbound Email Action Failed

Hi Team, I have created an inbound email action on the Incident table and I got the below message in the "Email Log Entry" after it is proceed and no incident is created. "Skipping script 'INBOUND ACTION NAME ', condition 'email.origemail.toLowerCase...

Shaikh2123 by Tera Contributor
  • 610 Views
  • 4 replies
  • 1 helpfuls

Encrypt email

On catalog from, we have few fields which are confidential. So while sending email this confidential fields should not visible to everyone. It should be visible only to specific people. How can we do encryption for this?

User_267 by Tera Contributor
  • 404 Views
  • 4 replies
  • 0 helpfuls

Meeting Room reservation system

Hi Communities,I would like to build a meeting room reservation system. I Understand that Workplace Service Deliver already have the pre built room reservation system. However, currently i dont have such module purchased in our envinronment. If i wou...

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Resolved! Update ticket in Third-party application using Business rule

Hi All, whenever there is an update in the tickets for certain fields, I would like to reflect the same changes in the third-party system, including comments. Although I was able to successfully test the REST message and confirm its functionality usi...

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Getting an error while importing the knowledge articles

Hi Team,I am working on the Knowledge Management, there is a issue user facing like when he is trying to import the article he is getting an error msg but the same document when another user is trying to upload then no error is coming.And imp thing i...

Atik by Tera Contributor
  • 325 Views
  • 1 replies
  • 0 helpfuls

Autopopulate the Termination user date in Date field

Hello Team, I have one catalog item i.e user termination request form.If I select termination user needs to autopopulate the termination users timezone date and time on Termination date field. Could you please help me out. Thanks,Tejaswini B.

Community Alums by Community Alums  
  • 167 Views
  • 1 replies
  • 0 helpfuls

Need to copy the attachments from one task to another task

I have 3 tasks under one RITM.Scenario 1: The attachments that we made in the 1st REQTSK should be copied to the 2nd REQTSK.Scenario 2: Then the attachments from the 1st REQTSK and 2nd REQTSK should be copied to the 3rd REQTSK.Can Anyone please help ...

divya311 by Tera Contributor
  • 215 Views
  • 1 replies
  • 0 helpfuls