Hi,I wrote a small script to see that a logged in user should be able to edit the fields in the RITM provided the logged in user is from SHAREPOINT SUPPORT group but, it's not working. I impersonated as one of the users of that group, but the fields ...
Hi Team, I am creating a child ticket in sc_req_item table using cart method (see below script). I need to get that child ticket number in custom Notification( The notification is fired through workflow activity (create Event) ).Please let me know ho...
Hi Experts ,If a users submits a form with a particular value in feild like "Australia Client" or "US client" and submits the form, ScTask is created, then the task is continuously monitored by a particular user for example "Abel" then all the fi...
Hi All i am trying to create a walkup appointment from the walkup online portal but facing a issue with the appointment creation. While clicking on Schedule Appointment i'm getting an error. "Something went wrong and your request could not be submitt...
Hi Community, I just installed the Notify plugin [com.snc.notify]. Is it possible to integrate Salesforce MobileConnect API with the Notify plugin? Thanks!
Hi,I have order guide and using variable type as attachment. After submitting the request based on number of RITM attachment is also attaching in the sys_attachment table. Now I want to copy only one attachment from service request to approval record...
Hi Community,"Column level Encryption Enterprise" plugin (com.glide.now.platform.encryption), is a paid plugin and its not available to be installed in our PDI (It is not even showing in the application/plugin list).Even the nowLearning course "Colu...
Hi all,We have requirement where we need to build metrics to measure state change. Measure State change metrics - who caused, assignment group, when & how long the state is in particular duration .Can someone please suggest on how to achieve this if ...
I have a scenario where as a admin I created an application with 4-5 modules inside that app.Now I created some new users for my app , but don't want to give the entire application access to them since they are not admin. How can I give only a specif...
Hello All, I want to create a report (list view type) with data from atleast two tables.I want the "business time left" column from task sla table, i tried building a report based on task sla table and dotwalked to the task table, and added columns f...
Hello Folks, I've a catalog item, in that there are four fields where 4rth field will depend on the first 3 fields. Based on the combinations values from 3 fields then only 4 field should populate. 4th field have more than 100 choice so we...
Hi Community, I have a widget which contains a reopen button inside it. I want to show an error msg when user clicks on that button when its assigned to xyz group. I want to restrict that action when its assigned to this group. Here is the server scr...
Do you know whether what the script has generated is deleted again after the test (rollback?)Br
Hi Community, How to hide a service portal widget for a group. I need help in the logic. Thanks,Poorva Bhawsar
Hello comunity, Is there a way to populatrequested for related attributes like region,location etc without client script?Please let me know if there is any alternative apart from client script(on change). Thanks,Sajal
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