Hi All, Need help. If we can give the role---> snc _ platform _ rest _ api _ access to the integration user what type of operations that user can perform. Please explain me. Thanks in advance.
Hey folks,Currently I have one variable field which is multiselect. Each option has different approval groups to approve. When user selects multiple option it should trigger all approvers group of each option at same time. For this I used 'do the fol...
Hi Team,I need to Add Attachment automatically from idea to demand to story.can Someone please help me.
Need to Add KB Articlelink which is in interaction work notes to incident work notes. When incident created form "create incident" UI Action
Hi ..I have added two fields in catalog item i.e business application and technology owner but when the user selects the business application it should automatically populate the technology owner of that specific business application..so what will be...
Hi All, I have a requirement to import 45-50 Knowledge articles with videos and images as a content in it. What is the best way to import them and migrate them from dev->qa->prod?
Requirement is, we have a list collector variable referencing User table. When the catalog is submitted it should create a seperate RITM for each user selected in the list collector as requested for.
Hello,I want to increase the dialog window size . I am using g_modal since the dialog window is supposed to opened in workspace.Below is the script I am using:g_modal.showFrame({ url: '/sn_hr_ws_case_creation.do?sysparm_user=' + USER, t...
I have a requirement to allow only managers and Tl to access and raise request
Hi All,We are using one html field on an RITM form but when we use it its taking more time for the page load is there any way to solve this issue?
Hello, I have a reqirement that is in the incident table closed date field is equal to created date field + 1 minute.I need to write fix script for this. Can anyone suggest the script to achieve this. Thanks in advance
Trying to match user from instance 1 on instance 2 where unique field is email address, and capture sys_id of this user, so incident can be created on instance 2 with matched user:try { var r = new sn_ws.RESTMessageV2('V1 Integration', 'Post I...
Hi,In onChange client script i can't able to get the error message please help me out the reason. function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } var currentDate = new Date(); ...
I have a department IT that has several departments within the IT department. When configuring Universal Request, I have set up service sets for IT and each child department. Since all departments are within IT, when I configured services in Univer...
Hello there, I have a simple request to update an existing UI Policy with new conditions. When updating the UI Policy – this works for new records, good, but it affects existing records, where now the variable shows in existing records, when it shoul...
