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How to check string contains certain word in client script

Hi All,I am having location and location type variables in 1 catalog item. Based on location variable, I need to set location type variable(remote, onsite) choices in select box.I am writing an on change client script . Requirement is if location var...

Renu9 by • Tera Contributor
  • 4720 Views
  • 5 replies
  • 1 helpfuls

Resolved! 'Planned start date' check

Hi,I have created a custom choice type column on the change_request table called 'u_lead_time_duration'. On that I have defined three choices:1_day_lead3_days_lead5_days_leadThe plan now is that if 1_day_lead is selected, it should not be possible to...

Thomas G by • Tera Guru
  • 3904 Views
  • 18 replies
  • 3 helpfuls

Resolved! Knowledge "Solves my issue" button metric?

Hello, Starting with Tokyo and now with Utah, we noticed that in the Service Portal there is a "Solves my issue" button above a knowledge article that displays to the end user within the dynamic search results during Incident creation.  What table re...

Jason Simoes by • Tera Contributor
  • 2376 Views
  • 4 replies
  • 2 helpfuls