Hi,In the portal how to put attachment ribbon on top instead of bottom.I want to put the Attachment ribbon should be on the top instead of bottom is it possible to place it in the top Please help me out how to configure the same. Thanks,
Hi,I have a variable set which is used in multiple catalog items,I need to add instructions to one of the variable in the variable set and those instructions should appear only on one particular catalog item.How to achive this ? @ankurt
Recently we have upgraded our instance to Eureka. We are getting "com.glide.db.impex.datasource.DataSourceException: Connection URL cannot be empty" error while uploading excels in our Instance. Please advice on this
Hello Community Is there any way to remove attachment activity from Ticket Conversations widget? Screenshot attached below. Any leads appreciated.
Hi,i have used the below script with contact number modifications but it is not working as expected. hence contact number is not populatingplease find the below mentioned Screenshots for the same. Please help me out if i can do any modifications in...
Hi All, I have a requirement like When I create an incident then it will hits the third party and if they update something like comments and add attachments and state updates then we need to get those updates and update it into the corresponding inci...
Hi All, Just want to know if we can default the logged in user value in interactive filter on Dashboard.Instead of all can we show logged in user name and the reports will show the records accordingly. Thanks!
HI, I wanted to modify the existing change conflict detection configuration as OOB it is checking below four field values, I wanted to add the Services as one of the attribute to Run conflict detection automatically. Configuration itemPlanned start d...
Hi, I have an "On-Boarding Guide" in our instance that has multiple requests that can be ordered for a new hire. The problem I'm having is that when the main Active Directory request is rejected any other item ordered is not rejected, they still go t...
I have a service portal that was using the OOB "Header Menu" widget. The header has our company logo on the left and, if I have only 7 menu items, everything fits neatly on a single line. However, a new 8th menu item is being added and this throws th...
Hello Developers, Please help me achieve this requirement, We want to hide a widget to non-itil user roles on the Service Portal. We've added a user criteria to the widget in the backend (it's hiding the data) but, the widget is still appearing on th...
Hi, I would like to implement the below scenario.Only User A and B should be able to Add / remove the group membership for the Group name starts with "ABC" .Other users should not modify the group membership. Please suggest how to implement this w...
Hi I have added new choices for On Hold Reason 1. awaiting delivery2. awaiting payment3. awaiting contractor and I want them to be visible only when the category is facilities and should be hidden for other categories.Thanks.
In the Incident Task, After filling the mandatory fields, in Verifone message I'm getting some error message.Can any one help me on this.
