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Forum Posts

Configure a Field Type - Phone Number

Hi All,I want to use the field type phone number but my country is not included in the list.How can I add a country to the list?Another question is how can I create a new type (for example: 4+ digits string ). Thanks:)

String Minimum Length Attribute

Hi All,I have a short description field and I want to set it's minimum length to 4 digits.Is there an attribute to use instead of writing a script? Thanks :))

Generating OTP

Hi, How to generate OTP in Servicenow through API... Please suggest me how to achieve it. Thanks in advance.

pradeep49 by Kilo Contributor
  • 1659 Views
  • 2 replies
  • 0 helpfuls

How to add an user to glide list field and group member as well

Hi Team, I have a requirement. 1.I have a field called "manager" in group table. If i add some one to "manager field" in the group table. the person should be added to group member in that particular group. As well as he should add an user in another...

sinu2_0-1694494844599.png sinu2_1-1694494946941.png
sinu2 by Tera Expert
  • 1196 Views
  • 8 replies
  • 1 helpfuls

Copy attachments from one SCTask to antoher

hi Guys, how we can copy attachments from one SC Tasks to another SCTasks. for example: one request having multiple SCTasks, I 'm not going attach the attachments in Request.I want to attach the attachment in any SCTAsk, that attachment should be cop...

Need ACL help, condition is not working

Hi Team, I have requirement for abc role users should able to  see the hr incidents(it is custom field true or false), when abc role users should see only number and short description in list view and global search -I created the ACL Read field is "N...

Merging report fields for non-admins

Hi All, I'll start off by saying, I am not a ServiceNow developer in our organisation and don't have access to create scripts/database views/etc. I'm in charge of a few different Service Management functions at my workplace, and also an ex-developer ...

SpoonMan by Tera Contributor
  • 794 Views
  • 4 replies
  • 0 helpfuls

Response template message content showing empty

I have created a Response Template on a Incident table, and it should be displayed for all Incident records. When I navigate to an Incident record, and invoke the Response Template, i get a blank screens as a Result. But this behavior is not consiste...

Pooja Gupta by Tera Contributor
  • 468 Views
  • 2 replies
  • 0 helpfuls