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How to show UI Macro on Change

Hello Everyone,I have a question regarding the use of a UI Macro in a Catalog Item form. I have a field called "Category" (a Select Box) with options like External, Internal, Existing, Subcontract, etc. Based on the selected value, I want to display ...

Atik by Tera Contributor
  • 228 Views
  • 1 replies
  • 0 helpfuls

adds the additional comment twice

Hi, I have written a server script in a ServiceNow widget. When this code executes, it adds the additional comment twice. I want it to create the comment only once here is my code if (input.app) { // gs.addErrorMessage("my comments "+input.app);...

Community Alums by Community Alums  
  • 388 Views
  • 5 replies
  • 0 helpfuls

Resolved! Migrating KB articles with versions

I have 20 kb articles in dev instance with versioning. How can I migrate it to Test environment without losing the versions? Will a simple export-import do the job?

Carrying a field over to a new reference record

I have a reference field on the incident table. When opening the reference list from the incident table, I have it setup to filter only records that match the Caller ID on the incident table. When the new record button is clicked and the New Record f...

Resolved! Can Users Set Their Own Delegates in the Service Portal?

Hello Community,Is there a way for users to set or change their own delegate (e.g., when they're going on vacation) directly through the Service Portal? I’ve been looking around but haven’t found where a user can do this themselves.Do I need to enabl...

Resolved! Variable attributes on Reference to sys_user table

Hi Everyone, Working with a catalog Item. I am trying to use a reference variable to the user table but everytime I type something it always mataches on email ,first name or last name. I am trying to to make the userid autocomplete as well. I've trie...

Pil Lot by Giga Contributor
  • 3379 Views
  • 6 replies
  • 5 helpfuls