Hi All, I am getting error while importing change records using transform map. Please suggest? com.glide.db.impex.transformer.TransformCoercionException: Unable to format 14/08/2021 00:170 using format string yyyy-MM-dd HH:mm:ss for field start_date ...
Hi, I have a requirement to set the contact type on the Service request to 'Self-Service' if the request has been submitted via ESS portal. How this can be done? Any help will be appreciated. Thanks in advance!
Hi Expert, I defined an email filter to send a bounce-back notification email to incoming email sender which is outside our domain, and move the email to junk folder. But in the action script, no matter I tried to trigger an eventgs.eventQueue("Notif...
Hi Help, Good day. I need to create report showcasing all the related Incidents of various problem tickets. How to proceed further.I need to showcase all the Incidents shown in Incidents Tab within the problem ticket. Please help. -ThanksBh
Hello Team, I want to fetch the records(start date is greater than end date) from the table which contains more than 300 million records. What is the best way to fetch the records from this big table. query should be "start date is greater than end d...
Hi, After setting agent workspace custom logo, admin is able to see the custom logo but for some users, they are not able to see custom logo rather able to see the default NOW logo, in agent workspace header. Is this because of domain separa...
Hi,If i use the getReference in client script it is not working as expected please find the Script.here if i select configuration item then location of the configuration item should be populate in the assignment group var ciRef=g_form.getReference('...
First I hope everyone is faring well during this global event. I have record produce which is pretty much the out of the box to submit the initial incident request for support. Lately, when a user submits this via Service Portal they will see the fol...
Hi, I have a catalog item and tickets related to this catalog item will be created automatically through databased. Now the requirement is to auto close these tickets after 15days of creation. Is it good practise to use 'Wait for duration' action in...
Hi experts,We have a catalog item with 3 checkboxes one after another.Generally if there is a group of checkboxes then by default selection of at least one checkbox becomes mandatory.But Client wants all of these 3 checkboxes to be mandatory. Is ther...
HI, Spell checker not working on instance using chrome browser. Confirmed the spell check extension is on for the browser. Confirmed that the fields have spell check set to true. Also it works in Microsoft edge. How can this be fixed?
Need help in making submit button disable on service portal based on a yes/no type variable.I have tried writing onsubmit catalog client script but not working.
In particular I want to calculate the sum of the gift_amount_numbers_only variable entry(ies) on submission of the catalog item request, and assign the sum value to the gift_transactions_grand_total catalog item variable. The variable set name is d...
Hello All, Can anyone offer any advice on alternatives for the OOB Calendar report please? We're using it to list upcoming Change Requests, but it really is a lackluster report. I would imagine someone has found something more flexible than this re...
Hello, All! I'm currently having problems with my Flow Designer CHG flow. Early in the flow am creating an Ask for Approval, and later in the flow I'm using an IF statement to call back to it. To put this in context, I created a new option for peo...
