@-mentions in my sidebar are missing
If we mention someone in an incident or task it wont show up in their notifications sidebar. Are we missing some basic settings? RegardsMatthias
Forum Posts
Create report with table 'sys_audit' and display meaningful value instead of ID
Hi Experts, Created an report with table 'sys_audit' but how to show the actual value?e.g. Table name = cmdb_ci_computerDocument Key display as CI name, Old/New value as people name instead.
"Save" button is not available on a Report.
Hi, I have created a report and shared with Everyone. A user is trying to access the Report , have added some filter conditions but unable to save the Report. I am able to see the "Save" button as admin but the User is not.I have impersonated to two...
How to download field from Mid Server to the attachments table
Hi All, We have a requirement where we are generating SSL certificates using powershell. After the certificate is generated it is stored on the MID server. This is usually in the .pem/ .cer/.p7b/.pfx format.Is there a way to get this file from the MI...
Resolved! Order confirmation pop up in two step checkout process for order guide.
Hi Team, The order confirmation pop up in the two step checkout process is having the 'requested for' field which references the sys_user table and it shows the name of the user two times. If I do the checkout for the catalogue item, the same pop up ...
Resolved! How to get data of attachments in flow design?
I have a catalog item where end user attach a txt file with some data on it.How can i get access of attachment data's in flow design?
Resolved! How to remove Seconds from Date/time fields?
We have a date/time fields on change form now we dont want to display seconds in it? so any idea how it can be done?
How to use same user account for SSO and Local login?
Hi all, I want Active directory users to login into ServiceNow instance by using both SSO and Local login. I tried activating External authentication property and External authentication installation exits, but when i tried to login locally with one ...
Resolved! Advanced User criteria
Hi Team, I have used below script in Advanced user criteria for restricting KB articles for public users when I tried the same it is also restricting KB's for our End-users(no roles) as well .Please share your thoughts. Advanced Script : checkConditi...
Need to populate Asset Serial number in service catalog variable
Hi All, Need to populate requested for assets in lookup variable in catalog. we have a requested for variable and we need to get the value of requested for Assets serial number from the (Alm_hardware ) table to populate in (serialnumber_varible )...
Auto-Populate Current username and email-id in worknotes
Hi All,I am working on a requirement wherein When anyone updates the worknotes in incident form then along with the notes username and mail id should also be auto-populated in the same worknotes field.Please help me with this.Thanks
Unable to Edit Catalog Item in Catalog Builder that I Updated Using Catalog Builder
I updated an existing Catalog Item in Catalog Builder and it's in the Published state. When I go in Catalog Builder and select the catalog item and then select Edit to make some changes I get an error that says This Items cannot be check out. If it...
how to enable walkup experience
Hi I am new to walk up experience Could someone help in in summarizing what is walk up experience How to configure/enable walkup experience in PDI or in organization instance Thanks in advance
Resolved! Redirect URL
We want have service now request page redirect the user to another page but I would also then like to have service now redirect to the home page. I have created a on load script that opens a new page but I cannot figure out who to get service now t...
Resolved! validation on multi line text variable
Hi Everyone, I have requirement to restrict number of characters on Multiline text Variable I tried by giving max_length = 100 in variable attribute , it is working fine for SingleLine text , However it is not working for Multiline text .Can someone...
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