Good morning, I created Catalog items, and captured in my update set in Dev instance. I moved it to ServiceNow Prod. I can see it is in the retrieved update set and showing as committed in Prod, however the Catalog item is not showing in Maintain It...
Hi,Record producer You cannot edit this item here as it is checked out for editing in Catalog BuilderWhile opening the Record producer i am getting this warning message.Please help me out how to fix this. Thanks,
I Want to delete the activity log from an incident and i followed the below steps to delete, still i could able to see the activity in incident. Attached is the screen shot which i need to delete.Right-click on the record and select Copy URL to Clipb...
We have integrated with a third part tool where the query push the data to Servicenow. The query has been mapped with import set table. The data comes to to import set table and via transform map, it pushes the data to target table with serial number...
Hi, Is there any possibility to make ServiceNow instance server down. I need to check the error code and message when trying to reach through APIs when ServiceNow server is down. TIA
I have a requirement - when bulk user field is selected - yes ,additional field will be visible called additional users field . The selected additional users manager and requested by should be the same on catalog form. if the manager is not same it s...
I have to add a link icon in front of the priority field for "Problem" table, it could be same as this one:I want to have 2 link icons, this one which is visible and add another one with my own URL. How could I add this icon?
We have a process where requests are raised for termination of users and based on the workflow of that request a couple of tasks get created. One of those tasks is to remove user extensions. However, not all users will have extensions and so the ask ...
Hello All , we have an UI Action to cancel the case for one of Our custom form , when we click on this UI Action button it asks to enter cancel comments in the Cancel comments field , after entering if they save the record it is not working and not u...
Hi Team,if I deactivated the catalog in one instance(dev) it need to reactive in the other two instance(test,prod) with the help of flow designerCan you please any one give the solution for the above one.Thanks in advance feroz.
Hi community, I am triggering a flow(Flow Designer) using a script. Following it creates a record in sys_flow_context. Now, I need the sys_id of this particular record in the sys_flow_context table.The use case is, I would by gliding this record and ...
Now I have a maintain item, and when I click Submit, a REQ request and a RITM request item will be generated. Now the customer needs to generate three request items in one request, how should I do it? I tried to manually generate two more request ite...
UI Action is not working on the task table where we are doing gliderecord on the change table as the reference field(assessment_instance) and gliderecord on the assessment table as we need to get the data. When I remove the glide record lines then we...
Resize observer loop completed with undelivered notifications.This error iam getting when I am trying to run Automated test framework.What is the issue?
Hi,My Prod instance opening very slow but my Dev and Test instances are working fine. I am not sure why my Prod instance is opening very slow it is taking at least 25 to 40 seconds to open the modules or records/ any thing in the instance level.But ...
