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Resolved! Autopopulate Select box variable based on string variable

Hello All, I'm trying to populate a selectbox variable based on a single line text field. As we can see in the below image, I'm trying to autopopulate dropdown choice based on a single line text field value. As you can see in the below image, but bel...

JRY_0-1666710521861.png
JRY by Mega Guru
  • 969 Views
  • 10 replies
  • 1 helpfuls

Resolved! Add related list field to list view of a table

Hi,  I want to add a field which is configured under related list tab to list view of table. Is there any way to add related list field to the list view of a table. @Ankur Bawiskar @Harsh Vardhan @Prateek kumar  I want to show this business elapsed t...

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praneeth7 by Tera Guru
  • 999 Views
  • 1 replies
  • 1 helpfuls

Resolved! once form moved to close state should be not editable

Friends , I have created 4 fields when its submitted and closed still user can edit those field .what is the approch to make it non  editable once the form moved to close state ,please help me with it  Thanks  

pramn by Kilo Sage
  • 984 Views
  • 4 replies
  • 1 helpfuls

Resolved! Best Practices: New Hire Onboarding

Hello ServiceNow Community - I am looking for some ideas, specifically on what you have been doing with the New Hire Onboarding. We have a great New Hire request form for hiring managers to collect information and our IT fulfillers to complete the pr...

Sam196 by Kilo Expert
  • 16281 Views
  • 4 replies
  • 16 helpfuls

Resolved! Show all Requests and Incidents from Caller, in Related List

Hi Folks, Is there a way to display all requests and incidents from a caller, in the related lists on a Incident or Request? Our technicians would like to be able to see all INC's and REQ's from the submitter, when working tickets.  Thanks in advance...

Agent Workspace Inbox Notifications - Sound? Alert?

We're implementing Chat with AWA with Agent Workspace.  All seems well...except..when new interactions hit an available agent's inbox, we're not seeing any notification other than interaction. Is there supposed to be sound? Browser notification? Anyt...

Blake Bowers by Tera Contributor
  • 3082 Views
  • 6 replies
  • 7 helpfuls

Resolved! Is there a charge for Release management?

Hi.Tell me about release management.The contract of the project I belong to is the ITSM Standard, so release management was recognized within the realm of licensing.However, when I check the ServiceNow Product list screen of the instance, it is liste...

d-aizawa by Kilo Sage
  • 1343 Views
  • 3 replies
  • 0 helpfuls

Resolved! Clear the latest value in the list collector field

Hi Experts,Could you help me in clearing out the latest value in the List collector field of a catalog item.Example: If user enters some IDS in the field 'Funding Source and Structure (AIM ID(s))' and if the ID was already used it throws an alert on ...

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Amit Rao by Tera Expert
  • 1792 Views
  • 5 replies
  • 6 helpfuls