Hello everyone! I'm currently working front line infantry with ServiceNow. Currently, we are forced to document all our tickets using Excel and submit them daily (e.g. SCTASKs and INCs with states (Pending, Escalated, Resolved)). INC00001 ...
I am receiving below error message in Flow designer. Prevously before Rome it wasn't throwing the below message as error. It is asking me to create/activate the variables. However, we do not need those fields on the catalog item visible to users. Ple...
I was trying to put images in the Catalog Item with a variable that would come from a URL, for that I would use Macro Variable but in the San Diego version it is apparently not available or at least it is hidden. How can I set the variable as Macro? ...
I am trying to sort out how to show other fields on the drop down of a reference box Here is what I have This is showing just the "Name" of the asset, I was hoping to show other information, like the Model type Here is the back end of this Type ...
Hello, I have a requirement to auto-populate the IP address field with the Ip address of the computer selected in another field(which is a list collector referencing cmdb_ci). Thank you.
Hi All,I'm looking sync user , group and roles from Production and QA.Because daily creating new user adding groups and roles in the production again need to re-create in the development instance.whether it can be automated task using the script by s...
We have a use case wherein in order to integrate SNOW with JIRA system , we must use separate connection JIRA Tokens for eack corresponding Project Keys. We found the document to follow -- docs.servicenow.com/en-US/bundle/sandiego-application-develop...
Hi, Good Morning. Do we have a Line of Business in ServiceNow? My manager asked me. Regards Suman P.
Change - Normal - Assess [Flow Designer - Default] This flow is not working. To edit the flow, i deactivated it, created the copy of that flow and captured it in update set. Later I backed out the copy flow which i captured in update set. Now, when i...
Hello, There is a strange behaviour/issue that I've been facing with Variable Editor on RITM form. When I submit a request from Service protal for a catalog item that I've created shows up variables on RITM form whereas the same doesn't appear when s...
Hi All, I got a requirement to display the VIP flag on REQ and RITM and SC_task. I am able to achieve VIP flag and field color red on the REQ form it was working fine. On RITM and SC_task form i am able to see the VIP but the field color was showi...
Hi there is a Label Variable called 'NOTE' we have to add some Text Colors to that Label Note: Please ensure that you have purchased the before raising your request for license assignment. Please reach out to team at abcdef@gmail.com if you have any ...
Hi community, i was wondering if there is any way to put a restriction that, if you are member of a group, you aren't going to be able to see the application module. I know that you can use roles to restrict access, but i want to make it based on t...
Initially a user selects multiple values in a list collector. In this list collector users select devices and we have a functionality already developed where in if a device has already been submitted then we should not allow the user to select that d...
Hi Guys, In my organization SSO already configured. Now Users want to change SSO from User ID to email address. Will you guys please help me how many places required to change configurations. Thank you.