Resolved! What is $scope in the client script of the service portal widget?
What is $scope in the client script of the service portal widget?
Forum Posts
Resolved! ACL not working on field
Good morning all, I've been tasked with locking down our short description on the incident form and so opted for an ACL to do so. When I set the ACL to work on the DESCRIPTION field it works perfect. If the incident is new, then you can edit it but t...
How to display records in a related list based on a condition ?
Hi All, I have created a relationship between incident and problem. This will give the list of the problems with the same CI and that has atleast 1 major incident attached. This relationship has been added to the related list of the Incident form. ...
Resolved! can we add the dynamic recipients in the email client template...Could you please help me out as i am new in servicenow
can we add the dynamic recipients in the email client template...Could you please help me out as i am new in servicenow
Resolved! How can I add a group to an assignment group for RITM and SCTASK created from a catalog request?
Hello, I am currently configuring a service catalog item that creates an approval and fulfillment task. When a request is submitted a request ticket is made. Lets say I get a request number like REQ0012568. Then from there I am able to navigate to th...
MID-SERVER MEMORY FAILURE
Hi, A defect that is related to the H2 library database update which was included in the ServiceNow recent patching program has just been identified. This defect causes a memory leak on Mid-server, impacting the ability to run discovery. When the mem...
Notification Button to Update a record
Hello, Im trying to create an email script that will update a record on the business application table. The code I have made works. However, I want to insert a button on the email record that will say "update" but the button I am trying to insert i...
How to hide Catalog item(Record Producer) on portal ?
I have created a record producer and published on service catalog on portal. Also added Not Available for based on abc company. As per my understanding the above catalog should not be visible for user which belong to abc company. When I tried imper...
I want to add a rich label Txt on top of the Multi row Variable Set where there is some instructions given to Users.
I have a multi row variable set, Upon clicking ADD, the applicant should see a html instructions mentioning : "Please upload a copy of your Diploma" The instruction should be after the first field
How to store record producer Muti row variables set in custom table
Hi Team, I am using multi row variable set in record producer, we are able to insert the data from Catalog item but we are not able see that data once record generated in the portal. Please help me to understand how to store record producer multi row...
Resolved! How to display MRVS table in Approval Notification Email
Hi All, Would like to seek some help here as I'm not able to display the MRVS table in the Approval email notification but those variables that outside the MRVS do display accordingly. Here is the code, and if someone can point me out where goes wr...
How to push multiple sys_id's with comma separated
Hi, How to convert the following script to reflect it for multiple values. The following script works only for single value. Kindly help. var answer ={}; pcQuery.addQuery('assigned_to', userID); pcQuery.query(); if (pcQuery.hasNext()) { pcQu...
Restrict attachments on confidential Incident to ITIL user
Hi All, I am having a requirement to hide attachments on Incidents for ITIL users, those are confidential incidents. I have created a read acl on sys_attachment table where in conditions, I have given table name is Incident. Could anyone please help...
How to display two column of reference field in one field which is available on catalog item form
Hello, I have field name 'Student details' on catalog item form and at the backend table called 'Details' which contain fields 'name, code, address .my requirement is on portal side when we click on 'Student details' want to see 'name' and 'code' in ...
Add field in activities
Hi, i try to add alm_hardware fields in activities, but it dosen't work. when i make a modification on one of this field i don't have the activities. i check the system property glide.ui.alm_hardware_activity.fields and it's ok so i don't know why ...
