Grey out Next Button in Order Guide
Hi All, I have a requirement that Next Button should be greyed out in Order Guide (Describe Needs) if all fields were selected as No. Attaching screenshot below:How to achieve this? Thanks in Advance!!
Forum Posts
Adding Indent/left space for the variables
How can I add indent or left space like the paragraph for the variables? Ex: I have variables A, B and C A is check box and B and C are different types of variables like single-line text and checkbox. If A is selected then B and C should display with...
how to create approval link on the Notification in servicenow ?
Kindly help me out on this below requirement. how to approve a RITM through Notification from a different team? ex: security@gail.com)there is a custom variable in Catalog Item [Privacy Status(Single Line Text)] Body of Email Notification: after rev...
Order confirmation pop up- Two step checkout guide
Hi Guys, In Service Portal, when we order a catalog item, because of 2 step checkout, "Order Confirmation" box will also appear. There "Request for" field is there and it is taking logged in user by default. I don't want logged in user there. I want ...
Resolved! How to dot walk child table's fields in field map?
Hi All, I want to dot walk to map fields of "MS SQL Database" table which is a child table of CMDB CI. There are few text fields "Server port, ucmdb model, Maintenance Window Info, Patch Group, Next refresh" which are child class specific. I tried ...
Survey embedded Email with emoji
I wanted to embed a small survey with two emojis of happy and sad, how to achieve this and in which table the data should be stored. The survey should be only two clickable buttons which for happy and sad, and that should record the response in a tab...
Resolved! How to send reminder after 14 days if task is open
Hi All, I need to send notification for opened Catalog Tasks after 14days only one time. I have created variable called reminder(Checkbox variable) after 14days we need set this value true same time we need to send notification, i need to send notifi...
Resolved! Dependent Lookup Select Box Causing Slowdowns
Hello,I have an issue that I'm fairly certain I've narrowed down to a dependent Lookup Select Box variable where the catalog item using it, not only takes upwards of a minute to load, but the task generated takes long enough to load that it routinely...
What is the type of variable by which we can input numerical value with float(33.67)
Hi expert, I have created a "single line text" variable and under "type specification" tab, I have select validation regex as "number". But problem is it is not taking any flot value like 33.45, 6789.877 etc. and It is showing field error message " N...
Disable the automatic downloading of attachments
Hi, Currently when clicking on an attachment link, the attachment downloads automatically. For HR security reasons, we would like to disable this behavior so that clicking on the attachment would open it (as the current "view" link ) without directl...
Resolved! Trying to Pull the TASK Number on a Create Task Activity in a Workflow
I have a reference variable on a catalog item called Project Reference Number: (u_project_reference_number) that is referencing the sc_task table. After looking at other Community posts, I am trying to pull the TASK number and populate it in this fie...
JavaScripting Help - TypeError: Cannot Convert Null to an Object
Hey ServiceNow Community! Hoping to get some help on this in-depth JavaScript issue I'm having on this very large application we have. I will try to explain the process as best as I can. So we ended up getting a request notifying us that part of our ...
Resolved! Calculate Depreciation schedule edit
Hello all! Please advise where I can edit the 'Calculate Depreciation' scheduled job.I was able to find the Schedule Item.I need to change the script that uses in this scheduled job.Thank you!
Resolved! How to add a field value from one table into a filed on another table?
HiI want to add the number field of a record (if it exists) into a field in another table. Is it best to run a business rule, or to specify this in the dictionary entry for the reference field? Then next questions is, how do I do this?All help is hig...
How to Make Attachment Mandatory in Record Producer ?
I created a Record Producer and want to make attachment mandatory when service changes and before submission of the Record Producer. When I added one file from record producer then I saw it stored that file in attachment table as sn_customerservice_...
