Forum Posts
Resolved! I need the list of all deleted CIs in CMDB table. Is that possible to extract it in service now?
Hi Experts, I need the list of all deleted CIs in CMDB table. Is that possible to extract it in service now? Is there any means to get the data of Deleted CIs? Please suggest a solution. Thanks in advance, Regards,Sofiya
Resolved! Event trigger after users are removed from the groups
Hi Team, I have a schedule job which is removing the users from groups and removing the roles. But I want to send a notification to a particular group with the User Name and Group details from which they are removed. I am struck with how to trigge...
How to trigger Event through scheduled job
I have cretaed new notiification on Change_task table, I need to trigger this notification every day. for that i created one event and firing that in the notification. created one sheduled job and added in script " gs.eventQueue('event name', ' ', '...
how to send feedback form for user when incident closed in servicenow
how to send feedback form for user when incident closed in servicenow
Can someone help me to use the query result?
Hi Everyone! So, I have this script I've been trying to fix this to use the result of the query but it prints the whole table. I want to use only que result of the query and print it, but idk if I should use another glideRecord or maybe a getQuery or...
Resolved! Changing font colours on the Walk-up Experience portal
Hi there, I'm looking to implement the walk-up experience but one thing I noticed was the default font colours on the check-in page are too light (see below) I'm new to service portal development and was wondering what the easiest way to change thes...
Resolved! Certified system Administration (CSA Exam)
Hi everyone, I am about to give an atempt on csa exam, can anyone suggest me to take exam in online mode or offline mode? Thanks and Regards
Resolved! How to create a UI Page with choice field having value based on the assignment group ?
I want to create a UI page which will be having a choice field and it should pop when Ui action is clicked. On the incident form when assignment group is selected , the UI page should have choice value based on that . I have a different table where t...
Do Standard Change templates have a valid to date OOB?
The idea of a standard change template having a valid to date and requiring it to be reviewed and approved again by our CAB is being discussed in my organization. Is this OOB funtionality? The idea is that once a Standard Change template is approved,...
Export all the incident tickets to excel
Hello, We wish to export all the incidents which are around 90K to the excel file, is there any way to do this task. Thanks in advance.
Conflict status and conflict last run field not get updated even after execution of schedule job.
I have enabled the property 'change.conflict.refresh.scheduled' to detect conflict only when schedule job is run . But when the schedule job is executed then only the 'Conflict' Tab section gets updated with the list of conflicting CIs, but Conflict...
Resolved! How to make end date auto populate to a year after based on start date?
Hi Community, How to make end date auto populate to a year after based on start date? For example, when I select 19-May-2022 in start date, the end date should auto populate to 19-May-2023. How can I achieve this ? Kindly, please help. Start and End...
Resolved! Glidesystem (gs) to get current employee_number
Hi Everyone, i need to know employee_number from current user's using glidesystem to insert into default value. Thanks
How to add button to portal widgets
Can someone please explain step by step how to add button to the portal widgets. I need to add third button called Put-on hold. in addition to these two buttons.
