Hiding Topics based on Portal in Virtual agent topic picker

[Anusha Dande]

Hi 

we got new requirement to make Virtual agent bot visible from servicenow to third party application but few topics should be hidden in third party applications

And we are trying to hide few topics using below code, but we are having below issues

1.It is not going to else part

2.Also, is  "vaContext" servicenow specific ? It will work for topic hiding on third party using "vaContext"

Any suggestions really helps

if(vaContext.portal == 'sp'){

gs.addInfoMessage('Testing VA portal Inside SP');

return true;

}

else

{

gs.addInfoMessage('Testing VA portal not sp');

return false;

}

[Mark Roethof]

Hi there,

Any follow-up needed? Or was my answer sufficient?
Let me know.

If your question is solved, please close the topic by marking my answer as correct. This will help others searching for a similar question and will remove the topic from the unsolved list.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list