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‎05-20-2022 12:07 AM
how to import a csv file?
In this file, each line corresponds to an incident
I have to create incidents from the lines of the csv file
cordially
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‎05-20-2022 12:13 AM
Hello,
This is easy!
And best of all, you don't need to know any scripting to get this done. If you have a CSV, you're most of the way there already.
Please take a look at https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/administer/import-set... .
Basically you'll create a new data source and create a new transform map. You'll then run your data source and transform map to pull over the fields.
Please take a look at that link above, try it out and post any and all questions you have during the process here. We'll be happy to help you through this import process.
Thanks & Regards,
Akshay
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‎05-20-2022 12:13 AM
Hello,
This is easy!
And best of all, you don't need to know any scripting to get this done. If you have a CSV, you're most of the way there already.
Please take a look at https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/administer/import-set... .
Basically you'll create a new data source and create a new transform map. You'll then run your data source and transform map to pull over the fields.
Please take a look at that link above, try it out and post any and all questions you have during the process here. We'll be happy to help you through this import process.
Thanks & Regards,
Akshay

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‎05-20-2022 12:17 AM
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‎05-20-2022 12:20 AM
Hi, please check below link also
https://community.servicenow.com/community?id=community_question&sys_id=f37f0b25dbdcdbc01dcaf3231f96190a
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‎05-20-2022 01:27 AM