Lookup Record not selectable for approval - Flow Designer

[depa]

Hello,

the background is what i want to archive is that every account has one contact with a admin role who will approve the request.

For a flow approval i dont get the record selectable and i dunno why(grey). In my if condition i want to return the record which is queried with the condition in 4.1.

Thanks for help

[Ankur Bawiskar]

Hi,

your lookup record action is on which table?

I believe it will accept either user or group record since approval require either user/group record.

If your Contact record has a field which stores User record or Group record then you can select that via dot walk and it should work

If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.

Regards
Ankur

[MrMuhammad · Accepted solution]

Dape, 

Ahh okay, approver field is referenced from User table and you are trying to insert approver from Contact[customer_contact] table. Do you think this might be the reason? 

Please mark this correct & helpful if it answered your question.

Thanks & Regards,
Sharjeel