Hello, Hello experts,How can we hide a widget based on some condition? I have embedded widget on approval form page ,my requirement is to make this widget visible only when catalog ITEM is "Multi Functional" and state is Requested or else hide the wi...
Hello everyone,I’m working on a requirement where all newly created cases should be automatically assigned to employees in the relevant department, instead of assigning them manually.To achieve this, I’ve implemented a Flow Designer solution:Step 1: ...
Hi, I'm not sure if it's just me, but everytime when I tried to login to ServiceNow Hi portal, I will get this message. i also have issue logging into Developer site's (Build your first application) as well.Attached is the screenshot when I tried to ...
Hi, We are currently experiencing issues with teams notification, I think that our client's instance is using the VA teams notification but I can't seem to find the full documentation of ServiceNow, I only found one how to edit the record card. Do yo...
Please guide me if we can achieve this via##Option-1 query builder, if so i am not able to find the model lifecycle table in the non cmdb tables# Option-2 - I tried to join the tables via database view however seems something is not working properly ...
I set the following Client Script with the Mobile UI Rule.However, it seems that this Client Script itself is not being called.It was being called before the Yokohama update. The Mobile UI Rule is active, and the condition is not set, so it should be...
Bonjour,
Hello ServiceNow community!I'm an integrations consultant for a product that integrates Jira to ServiceNOW.We have a process so that our users can create a dedicated ServiceNow user, and integrate ServiceNow to Jira with our tool based on the credent...
I've already handled the necessary notification updates for this new process. However, I'm currently unable to locate a specific "flow" (ServiceNow Flow Designer) that governs the creation of the escalation task. This leads me to believe the task cre...
Hi, I am trying to complete the "Employee Center Essentials" lab under Associate Business Process Analyst certification. However one of the steps involves logging in here: https://store.servicenow.com/store. When I enter my email I get the followin...
I've been trying to get my PDI to wake up for the last week, and all I can seem to get is the "Waking up instance" message with a spinning wheel. I hadn't had a chance to back up some work on it because I was actively working on it - but now I'm bein...
example i have 2 fields one is reference field if i will select category name based on that category group should display .. I used Onchange client script .. like belowfunction onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isL...
I have a requirment to change the existing escalation process from - once a user requests an escalation and task gets created and assigned to ServiceDesk and an email is sent to managment. New process: User requests escalation an email will be sent t...
Hello, In serviceNow I have: A notificationAn email templateAn email layoutI have my notification linked to my template. And I want to link my layout to my template. According to the internet (youtube, google, chatgpt) I need to link it manually by ...
Hi folks, I am studying ServiceNow Administration Fundamentals on Demand but am unable to locate course files per instructions. I have tried in my instance as both system admin and also impersonated another user. I have also attempted locating in a n...
