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User Creteria not working for a Record Producer

Hi Team ,  We have a Record Producer created , we have a custom column/field called as "Function" whose value is "People" in the User table , we want to hide the Record Producer from these People function user. I have tried the below script in the No...

SandeshD by Tera Contributor
  • 600 Views
  • 8 replies
  • 0 helpfuls

Need answer to this question

Your customer wants to add the company’s email banner to each customer Facing email notification. how would you approach this requirement?a) create a company HTTP email wrapperb) create a company email templatec) create a company CSS package for emai...

SarubalaC by Tera Contributor
  • 730 Views
  • 3 replies
  • 1 helpfuls

Resolved! Admin Fundamentals On Demand with eBook

Is it possible to complete the Admin Fundamentals On Demand course without an eBook? I had to pause my course due to other project demands in my group, and the eBook expired. I understand that it is only granted for one year. It seems to me that comp...

SJO by Tera Contributor
  • 548 Views
  • 3 replies
  • 1 helpfuls

Reporting incidents

I want to display the values for last 12 months in barchart or column chart.Example : Incidents open for the month of march like onMarch 1st - 10 incidents openMarch 2nd - 25 incidents openMarch 3rd - 10 incidents openMarch 4th - 5 incidents openMarc...

How can I share my knowledge with the community?

Community is a great resource. I can ask questions, and get help. But how can I contribute? I have insights, knowledge, and experience from the last 13 years in the ServiceNow space and knowledge from the current project. I would like to share. But I...

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Kostya by Tera Guru
  • 446 Views
  • 5 replies
  • 0 helpfuls

Adding Hover Text on Catalog Variables

Hover over the variable to display some given text.If I use the tooltip field for hover text, it only accepts lengths of 40 by default. I want to add text with a length of around 200 without modifying the length size of the variables.

MoseenR by Tera Contributor
  • 446 Views
  • 6 replies
  • 3 helpfuls

Resolved! HRSD - Approval Flow

Hi Team ,  We want to sent approval to Manager of the Subject Person.Challenge is , Subject Person's Manager1 --- > Approves ----> Manager1's Manager2 ---> Manager2's ---> Manager3 , and so on until the Manager field in User table is empty. Actually,...

SandeshD by Tera Contributor
  • 518 Views
  • 4 replies
  • 0 helpfuls