Hello community, I am taking the Welcome to ServiceNow course - but I perform the tasks and some of them do not validate their execution. So I can't finish this course and add it to my resume. Any suggestions?
Is there any free csa voucher?
Hello I was hoping for some guidance on a reporting matter... My report returns a list of computer assets by "assign to" user's country, so UK, US, Denmark, Thailand etc.How do we manually / custom group the output, e.g. have the counts for UK and De...
Hi, I am trying to complete the "Employee Center Essentials" lab under Associate Business Process Analyst certification. To do so I need to install Employee Center Pro. The steps state I need toNavigate to the ServiceNow Store(opens in a new tab).Lo...
As an administrator, I do not want my customers to be able to send comments on an automated Catalog Item within a Customer Service Management portal. When a customer uses an automated catalog item (i.e., an RPA bot), they should not be able to acces...
Hi all,Is it possible to create a custom column layout in Page Designer, like 5-2-5, instead of the standard options? Any guidance on how to achieve this would be great.
Hi all,I’m building a custom catalog widget to select Roles and Entitlements from an external system (SailPoint) with over 100k records. I need guidance on: Efficient client-side rendering for multi-select lists. Using pagination, lazy loading, or se...
Hi everyone,Is anyone currently working on the SailPoint integration with ServiceNow? I need some help understanding how the widgets work for Entitlements, Roles, and Access Profile management. I’d like to know: Are there any out-of-the-box widgets a...
Hi everyone, I’m working on integrating Cisco Webex with ServiceNow using the Notify Webex Connector. I’ve set up the plugin and created OAuth credentials with a service account in our test environment. However, I’d like some guidance on best practic...
How to schedule Survey Report along with Incident Number of their respective Survey Response records ? Is it through asmt_metric_result table or any other table and How?
I've been in the ServiceNow ecosystem since 2016 and on the forums, through various company emails of which I have lost access to. And I come to the forums to stay sharp by helping fellow community members where I can, So it's frustrating to see 4 my...
This has been a long time weakness of this tool and for large enterprise customers, it is a real pita. Let's pretend I have 50 incidents I want to close all at once. The product fails to allow this in the UI. Sure, if I had the right credentials, I...
I’m building a custom app where a Record Producer creates a record in a custom table (not extending task). I’m configuring approvals via Flow Designer and showing progress with stages. Both a “record” on my custom table and a “task” record have a sta...
For Record Producer intake, SLAs and approvals are configured on the custom table. Stage-level time targets are supported, but task-level metrics do not exist unless a task schema is built. For Catalog Items, task-level SLAs and catalog approvals are...
IssueI have a workflow with multiple parallel approval branches (e.g. Microsoft, Apple, Google - just examples). When these run simultaneously, the approval users get mixed up between the different approval tasks.For example:Microsoft users appear in...