client Script is not working

[pavana3]

example i have 2 fields one is reference field if i will select category name based on that category group should display .. I used Onchange client script .. like below

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

var appliref= g_form.getReference('application_category', userlookup);

    function userlookup(appliref) {

        g_form.setValue('u_application_category_group', appliref.apm_application_category_group);

    }

    //Type appropriate comment here, and begin script below

}

1. application_category  is the reference field 

2.u_application_category_group  is the text field   -- in this field its displaying sys_id instead of value // this category group also as a reference field how to get value instead og sys_id i tryied getvalue but not available getDisplayValue()

If anyone know please help me .

[SanjanaK]

Hey @pavana3,

You can try using

g_form.getDisplayBox('your_field').value;

**********************************************

Hope the answer helps!

Happy Learning!

[pavana3]

This is not working your solution... Nothing is displaying now

[palanikumar]

Hi,

g_form.getReference will retrieve only sys_id of the reference field and it does not support dotwalking as well. 

You can achieve desired output by either converting u_application_category_group to reference or use GlideAjax and get the display value.

If you are not sure about GlideAjax, then refer this url:

https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/app-store/dev_portal/API_referenc...

[Ankur Bawiskar]

@pavana3 

2 ways

1) make the "u_application_category_group" field as reference to sys_user_group

OR

2) use GlideAjax and return the group name instead of sysId, I hope you know how to use GlideAjax

If my response helped please mark it correct and close the thread so that it benefits future readers.