My instance is configured with SSO which forces each user to the SSO site for user authentication. On the browser we can append /side_door.do to bypass this authentication and login with local credentials. When using a mobile browser this can be bypa...
We've just updated our SSO IDP in ServiceNow and now I've noticed that when trying to access ServiceNow via the Android mobile app, i'm getting an error. The error reads "SSL Certificate Error. Certificate authority not trusted." On our previou...
When attempting to change a existing value of a business service on a incident form with the mobile UI, I get a "No records found". I am using Helsinki Patch 8 and below are the other testing results.It does work if the Business Service field was i...
Hello community,How to change Mobile UI (UI16) Profile View? In normal Browser UI if you click on the User Name (Top right corner) and select "Profile" then you get the "Self Service"-View displayed. In The Mobiel UI / APP Profile Button shows the "D...
Looking for some help getting Mobile interface to refresh list after UI action is takenRequirements: take UI action to update a record from list. After update, have the list refresh so user can see updated record disappear (update changes data on rec...
Hi,We are working to make service now instance access via mobile app similar to desktop version. I understand that it cannot be completely same as desktop version. But i would like to know if there is any possibility to show My Assessments & Surveys ...
Hello,I'm trying to restrict access to some records in mobile interface (e.g. on sysapproval.approver table for example).I tried to create ACL based on scripts from the community but neither "isMobile" nor "GlideTransaction.get().getPageName != 'angu...
Is it possible to display a message on the native app when loading a form? I have tried using on laod scrisp with info messages; however, on the native app they do not display.
I was wondering if ServiceNow mobile App can use the camera on the mobile device to capture photos/videos and auto attach files into an incident/RTASK/RITM/etc.. ?
I have tried changing query string as follows .1 - /q:active=true^sysparm_orderby=sys_updated_on^sysparm_order_direction=desc 2 - /q:active=true&sysparm_order=sys_updated_on&sysparm_order_direction=desc3 - /q:active=true^ORDERBY=sys_updated_onBut thi...
Currently when our customers click on the link we send in the email notifications it opens their default browser to the login page for servicenow. which works great unless they are on a mobile device. Many of our customers have the servicenow m...
Does anyone know how to prevent field focus from being set on the 'Go to' search at the top of a table list view (as found on a page like /incident_list.do)? Release version is Helsinki. The focus being set is causing usability issues for client wi...
