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I have a requirement where I have a CIM request table, In the table there is a related list for CIM task table.In the CIM task table the 'State' field should readonly when the state of the CIM request table is Accepted or Approved or Assess, Values(-...
My organization is exploring the implementation of the Now Assist for creator plugin for ServiceNow to enhance our [specify use case, e.g., ITSM, HRSD, or CSM] workflows with generative AI capabilities. To help us evaluate this solution, we would app...
I'm using Now Assist in Agent Workspace, but it’s not showing any article or resolution suggestions for incidents. What could be the reason?
I am trying to build an AI Agent for an IAM application in ServiceNow where it can evaluate SOD policies for an identity. First the agents uses the script tool to query the identity role relationship table and gets the active relationship data. Secon...
Greeting Dear Experts,I had starting my learning journey later, and I asked for create a new catalog, but it's not created, could any one tell me why?
When attempting to translate a knowledge article, an error message of "Exclusion patterns not found for given translator configuration ID" pops up as a blue banner when you click "Create Draft Article". The translation seems fine and the error messa...
Hi Team,Please help me in transferring my certificate from my previous company to current company
Using the module System properties> My Company. What branding options are available?
I’m currently working on a use case involving AI Agents, where the goal is to automatically retire Knowledge Articles based on specific conditions. To ensure this is handled effectively and aligns with best practices, I’d appreciate your input on wha...
Hi Everyone,I would like to know where I can find the complete list of AI use cases and AI Agents that ServiceNow provides out of the box (OOB).Thanks and regards,Pratap Singh Sisodia
Client already has implementation VRM (vendor risk management) and now they want to implement TPRM (Third party risk management) in their environment. How can we implement this?Can it be done via plugin upgrade? or there is another way, kindly assist
How to change the VA chat icon background color from purple to blue in now assist chat without modifying property value of propety - 'com.glide.cs.advanced-chat-popover'.
Hi , I want to certify administration can anyone pls help me
Hi guys , I got an requirement from my team where I want to upload images to the servicenow and the members of that organisation can fetch those images and videos through service now portal , and those images and videos should be downloadable , pleas...
