Hello Everyone , Currently I am trying to test the OOTB triage use case in agentic ai studio it displaying message like the picture below even record is available it showing record not found ,It is in Xanadu version ,is the problem is with version ?...
The question and script below have been modified to maintain data privacy. Using Now Assist for Creator to create a transform script, we used the following prompt:write a transform script that uses JSON payload fields u_employee_name, u_employee_numb...
is servicenow providing free voucher once completed ondemand course
Hello everyone, What table should you use to auto populate a logged-in user's account for a reference field?
Real-World Insights: Unlocking the Power of Now Assist in Everyday Use CasesWith the evolution of AI-powered workflows, Now Assist has emerged as a cornerstone for intelligent automation within the ServiceNow ecosystem. As someone who’s been deeply ...
Hi Everyone,I'm working in UI Builder and I'm using the Progress Bar web component to display a completion percentage coming from a record - " Progress " .I'd like to dynamically change the color of the progress bar depending on the value, something ...
Hello,We are adjusting our Virtual Agent to use the LLM functionality and AI features. We are doing some tests in our non-prod environment and see something odd. Anyone know where / if this can be adjusted?It looks like it knows "me" as it has my sys...
Hello Community, I am currently working on configuring semantic search in AI Search for my ServiceNow instance. I have already configured the semantic configuration in the index source. However, even after this, the results are still appearing as lex...
I have created three skills and assigned them to different users. My requirement is that when a user selects a country variable in the catalog item, the ticket should be assigned to the appropriate user based on their skill.For example:User_Belgium ...
hello I am getting issusse while doing test log [{"sys_id":"3b0390a787286610157486e40cbb355f","description":"Manager","type":"manager","output":{"result":{"Decomposition":"The current task cannot be solved with the available agents and resources. P...
Hello ,My question related to Now Assist and connecting it with external LLM is there any specific security features we need to followRegardsZiad ELawar
I was wondering how and where does one have to sign up for to be able to create a custom virtual agent, by creating topics and everything. What steps should I take?
We have installed Now Assists in our instance Xanadu patch 7, Dynamic translation is not working. Do we need to have Microsoft Azure Translator Subscription.
I received a mail from ServiceNow Development Program team telling me that my instance will be reclaimed by 4th June EOD. My instance had not been waking up since maintenance, that's why there was inactivity. I have requested them to not reclaim my i...
