I am creating a scheduled job to to send out daily emails to the assigned user for incidents not active in 3 days excluding weekends. I have the condition for the exclusion below: var result = true;var gdt = new GlideDateTime();var day = gdt.getDayOf...
Hi all, one of the most frequently used features in Script Editor, are the context menu options 'Show Documentation' (on methods), 'Show Definition' and 'Show Data' (on tables) as documented in this article;These options seem to be lost once the 'Int...
We created a Similarity definition and performed training, but the training results are not displayed on the Service Operational Workspace screen. Where are the training results displayed? Recommendations show similar records, but they include items ...
The choice between learning ServiceNow and AWS (Amazon Web Services) largely depends on your career goals, interests, and the specific industry you are targeting. Here’s a breakdown of both:
how can i do pdf summarization in ServiceNow?requirement,i have policy pdf,i want to summarize and only provide important content to customers.
I want to create a new Fix Script to fix upload issues with CI descriptions where commas were replaced my \n and make the descriptions less readable. My problem is that I cannot start the NA dialogue box. What do I need to do to be able to get the ...
I want to take CSA exam but i am confused about the voucher . shall i go for the exam with 300 $ direct without voucher or i must take the CSA domain which cost 500$ extra to get the voucher ? if it must take it is any way to get it fro free ?
Hi everyone,I'm exploring the feasibility of creating a custom agent assist or dialog box within one of our workspaces in ServiceNow. I aim to enhance this functionality by integrating it with IBM Watson Assistant, allowing for AI-driven suggestions ...
Hi All, Greetings, I have a new requirement to enable AI search for reports & dashboards for a particular custom tables extending CSM base table.If someone has configured/Enabled AI search for reports & dashboards then please help me with the steps, ...
How to configure the VA to get the published knowledge articles
Can I know how to get the "Search Knowledge base" topic in Virtual agent. IS there any inbuilt topic in VA for doiong a search for knowledge base
Hi , I want to create a UI action which will show a popup to add attachment and then from the attachment I want to create the records in the table. Each row in the excel should create a new record. I have written a script which creates the record fro...
Hi,I want to create records in my scoped table from excel . Suppose the user attaches an excel in my record producer and I want to create new records in my scoped table from that where for each row a new record should be created. I have got few solut...
The following is described for Column Level Encryption： Implementation of column-level encryption begins with defining one or more encryption modules in your instances of the Now Platform. This process includes selecting an encryption algorithm and p...