Make Now Assist Panel Available by Default in ServiceNow Sidebar

Sameeksha M
Tera Expert

I want to make Now Assist panel in the sidebar to be available by default to all the users for all pages in ServiceNow instance.

 

If I open any page like incident form, incident list view, dashboard etc then Now Assist panel should be available by default in the sidebar.

 

 

 

2 ACCEPTED SOLUTIONS

Please find the screenshot.

View solution in original post

Hi @Sameeksha M 

 

I think “Pin Up” is the only option, as it is based on user preferences. I doubt there’s another setting, or we might need to find the proper preference where this has been configured.

I pinned this up, and I can now see it in the user preferences as well.

 

DrAtulGLNG_0-1766056123319.png

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

7 REPLIES 7

 

Set the user preference and then we can see this on all pages

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @Sameeksha M 

 

I think “Pin Up” is the only option, as it is based on user preferences. I doubt there’s another setting, or we might need to find the proper preference where this has been configured.

I pinned this up, and I can now see it in the user preferences as well.

 

DrAtulGLNG_0-1766056123319.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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