NOW ASSIST for ITSM Plugin in PDI
How can I install Plugin for now assist ITSM in PDI.Seems unable to install it.Please share the process.TIA.
Forum Posts
Search Index is not showing any records
I'm facing issue in AI search. When I'm applying filter on Search Sources it is showing 0 record, but on our other instances it is showing me records. Can anyone please help me with this. Same filter condition is applied on test but records is vis...
Demo of Custom ServiceNow AI Agent: Movie Info Finder
Welcome to my demo of the custom-configured ServiceNow AI Agent! In this video, I showcase an innovative AI agent designed to spark your imagination on what AI Agents on ServiceNow can do. Watch as I demonstrate how this intelligent agent takes a mov...
Resolved! Core Actions In Flow Designer
Many actions are included with flow designer, what are some frequently used core actions? (Choose four.)A. Look for UpdateB. Create RecordC. Ask for ApprovalD. Look Up RecordE. Wait for ConditionF. Wait for Match
SAFe Stories Not Dropping to Backlog
Hi,We have a UI Action that we created to copy a SAFe Story. The copy works just fine but the copied SFSTRYs aren't dropping to backlog on SAFe Board. We noticed if you just create a new SFSTRY directly it does drop onto backlog. After looking at the...
Resolved! Not able to open or find plugin in application manager, already sync with ServiceNow store
Not able to open or find plugin in application manager, already sync with ServiceNow store
Resolved! Which type of tables may be extended by other tables, but do not extend another table?
Which type of tables may be extended by other tables, but do not extend another table?A. Base TablesB. Core TablesC. Extended TablesD. Custom Tables
Resolved! Location update upon CI tag
Hi All, So I have a requirement. Based on the CI name the location gets updated. Below is the script provided. The business rule is a before Insert/update business rule on alm_hardware table. When ever the CI ( cmdb_ci_pc_hardware ) gets created with...
Queries on NowAssist panel
HiI have below queries on the capabilities of NowAssist Panel:The welcome message in NowPanel always shows the default message and prompt. Is this configurable? How to show new prompt/skill name once it is ACTIVE in the default welcome message?Does N...
Resolved! Need help to establish connection with mtls authentication with outhJWT assertion for added security
We have a requirement where vendor needs mtls + outhjwt assertion to generate access token.> we have generated custom cert using javakeystore in our midtier (servicenow provided cert is not acceptable for vendor due to wild characters in common name)...
Resolved! Unable to Display Email Field in List After Dot-Walking
I added the Email field from the Assigned To field to the form using dot-walking. Now, I want to display the Email field in the list. However, when I try to personalize the list, the Email field is not available, and the reference fields are not show...
Resolved! Now assist plugin is chargeable in servicenow
Now assist plugin is chargeable in ServiceNow.is it require any subscription
Resolved! employee service center virtual agent disabling.
how can we disable the virtual chat icon in employee service center.i have already made the active false from the virtual agent from its not working..Can someone help me with that?
Widget Recommendation System - How to implement using Generative AI Controller?
Hi team , I am working on Widget Recommendation System . I wanted to know how can I implement this using Generative AI Controller. Can you please help me on this ?
