Tags Automation in ServiceNow

Tag Automation in ServiceNowThis functionality will allow you to automatically assign tags to records based on certain criteria. For example, you can set up a rule that will assign a specific tag to a...

Everything about Tags in ServiceNow

Hola Community, Struggling to manage your tasks and activities in ServiceNow? This video will show you how to use tags in ServiceNow for efficient task & project management. Discover powerful techniqu...

Platform Analytics Academy - March 8th, 2023 - What's New in Utah - Platform Analytics

In this Platform Analytics Academy session we discussed and demoed new Platform Analytics features in the Utah release. This session had some really great content and very engaging Q&A. If you interes...

Platform Analytics Academy - February 22nd, 2023 - Homepage Deprecation

In this Platform Analytics Academy session we discussed Homepage Deprecation and how the support for Homepage functionality is being phased out, and it is not possible to create or edit homepages at a...

Platform Analytics Academy - February 8th, 2023 - ITSM on Mobile

In this Platform Analytics Academy session, we discussed how to create and view ServiceNow® reports on mobile devices. Having reporting capabilities at your fingertips anytime anywhere, brings incredi...

Platform Analytics Academy - January 25th, 2023 - Analytics Automation

In this Platform Analytics Academy session, we discussed what Performance Analytics Jobs, Events, & Flows are and how they can be used together to create Automation in ServiceNow. We used Events in Wo...

What is Embedded Help and how to configure it?

Hola Community, Recently, I asked a question on poll on my LinkedIn and Twitter on best way to provide help to end users on ServiceNow forms and lists view. The most common option chosen was 'Knowledg...

Platform Analytics Release Information

Release Highlights What's New in Tokyo - Data Visualizations What's New in Tokyo - Platform Analytics Performance Analytics Release Notes Dashboard Release Notes Platform Analytics Workspace Release N...

Reporting, Performance Analytics, & Platform Analytics Workspace Training

Platform Analytics Academy Future and Previous Sessions Now Learning Training Platform Analytics -> Beginner Platform Analytics (PA) Overview (2 hours) Platform Analytics (PA) Fundamentals (2 days) Pl...

Platform Analytics Academy - January 11th, 2023 - Which Visualization?

In this Platform Analytics Academy session we discussed Visualizations and which one should you use for your Use Case. There are many visualizations in Reporting, Performance Analytics Dashboard, and ...

Platform Analytics Academy - November 30th, 2022 - Dashboard Design Strategies

In this Platform Analytics Academy session, we talked through Dashboard Design Strategies and best practices. If you are a seasoned veteran or new to building out Dashboards in Performance Analytics i...

Platform Analytics Academy - November 16th, 2022 - Tuning Solutions for Performance Analytics

In this Platform Analytics Academy session we discussed Tuning Solutions in Performance Analytics. This was a round table discussion that talked through solutions at every level of the Performance Ana...

Platform Analytics Academy - November 2nd, 2022 - Management System for C-Suite at ServiceNow

In this Platform Analytics Academy session, we discussed options for our CEO Dashboard that offers Executive Leadership teams a three-pane view of operations, with the ability to zoom in and out, as n...

Platform Analytics Academy - October 19th, 2022 - CMDB Query Builder Queries & Reporting

In this Platform Analytics Academy session we discussed and demoed how to build queries in the CMDB Query Builder and then use this in Platform Analytics Workspace (Inline Dashboard). With the use of ...