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Report for a manager to show all the tasks assigned to the team members

GB14
Kilo Patron

Hello,

My manager is looking to create an report which includes all tasks (e.g. Incidents, REQs, Projects, Demands, Resource plans etc) and also to show the allocated time. 

Any suggestions how this can be achieved? 

Thank you 

1 ACCEPTED SOLUTION

GB14
Kilo Patron

Thank you for your feedback guys. We are able to get required information from "Resource reports" 🙂

 

View solution in original post

4 REPLIES 4

Ashutosh Munot1
Kilo Patron
Kilo Patron

Hi,

To Create report for all task assigned to users is easy job but to show time when it was allocated is difficult. For incident we use metric definitions as below: Create Report on metric instance:

find_real_file.png

This will only give incidents. You need to extend this to other tables.

 

To show task allocated to users you can create simple list report on task table as below:"

find_real_file.png

Thanks,
Ashutosh

Priyanka Vasant
Tera Guru

Hi Gurbir,

Try to create a report on the Task Table as shown below image.

 

find_real_file.png

Mark helpful or correct based on impact.

Regards,

Priyanka A.

Adam Stout
ServiceNow Employee
ServiceNow Employee

Reporting on them is easy (report on the task table) but where are you tracking allocated time?  That can be messy for one type let alone multiple task types as the process is rarely the same.  Are you tracking all the time allocated in time cards per task or time worked records?

GB14
Kilo Patron

Thank you for your feedback guys. We are able to get required information from "Resource reports" 🙂