Resolved! How to get out of MyNow...
Hi, I entered a "MyNow" environment and I can't seem to get out. I want to go to the top of the PDI interface but now I can't seem to escape. Suggestions?
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Forum Posts
ServiceNow CTA payment not reflecting in application status
Hello Community,I was selected for the ServiceNow CTA Program starting in February and completed the payment online successfully. However, the payment is not reflected on my application status page.I have already opened a ServiceNow support case rega...
What is kcs plugin, what features will be rolled out after installing ?
What is the use of kcs plugin, what will be the major features after installing, i have seen with out installing the plugin able to create knowledge from incident, i don't see any additional features, why servicenow has rolled out, already it has aqi...
Up/Down Arrow Reversed in Dropdown Menu
Hi Team,In the Collapse menu of the Learning Course page, the up and down arrow icons are reversed, causing confusion while navigating the options. I have attached the Screenshot for your reference.Below is the path for this page:https://learning.ser...
How can I speed up bulk conversion of Excel to VCF for large contact lists?
Bulk conversion can become slow if the Excel file contains unnecessary data or formatting issues. Before starting, clean the file by removing empty columns, duplicate entries, and unused sheets. This reduces processing time. ToolsBaer Excel to vCard ...
CSM-how to config the case view in UI16, so the mouse will scroll to be middle by default
Hi Channel, Do you know how to config the case view in Ui16, when I open the case the mouse focus will jump to the middle of the form, not staying on the top of the record? Regards, Daisy
grouping catalog items
My customer wants approximately 60 catalog items to be created. Is there a way to group them like in the Classic View? Example: If I select Network, then all catalog items associated with Network will appear. Understand that Network might not be ...
Resolved! Records are not visible in list view.
Record are not visible in list view if filtered by a custom date type field for sn_bcp_plan table in BCM module. However, if this custom date type field is removed from the result the expected records ends up showing which confirms that users have ac...
Service Operations Workspace is disabled_Agentic AI_Now Assist
Hi Team, In my instance ,Service Operations Workspace is disabled for all ITIL users( reason: done customizations in IM,CM). We are planning to implement Now assist and Agentic AI in my instance. how do make use of Now assist feature because it work...
What option can be used to record ID card issued or returned to/by user
Currently Security Incident under Security Incident Response module is used to raise an id card issued or returned by Security Guard . But this is actually not an incident. So want to know what all options can be used to record ID card issued or retu...
UI Builder Requirement: When the user clicks on the Report tab, it should redirect to the Dashboard
UI Builder Requirement: When the user clicks on the Report tab, it should redirect to the Dashboard and display the relevant report. Additionally, when the user selects All Cases, My Cases, or Needs Action, the corresponding case records should be di...
Stuck in upgrading for more than 24 hours
Stuck in upgrading for more than 24 hours. "Last used: 1 day 21 hours ago". I'm not sure how to proceed. (dev268302)
Resolved! Unified Security Exposure Management (USEM)
How can we get more information about Unified Security Exposure Management (USEM)? Recently when I went to upgrade our Vulnerability Response, Configuration Compliance, Container Vulnerability Response applications, I saw a note about version 30. - ...
Resolved! Self-hosted Community?
This is NOT the right place for this post, but that's exactly the point. Would there be enough Self-hosted customers and affected community members throughout to justify having a dedicated forum board set up for Self-hosted Instance questions, share...
One more requirement in UI Builder: when the user clicks on the Report tab, it should redirect to t
One more requirement in UI Builder: when the user clicks on the Report tab, it should redirect to the dashboard and display the report.
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