The user only has read access to the repo. Make sure the user has both read and write access

Hi Team,Integrating Studio Source Control with GitHub(Enterprise), we are getting read‑only access but we have read and write access im the admin for the repo and able to commit from my local but its not working from ServiceNow

URL not dynamic during Engagement Messenger deployment

Bonjour à tous,Nous rencontrons actuellement un problème lors du déploiement en production d'Engagement Messenger.L'URL devrait être dynamique en fonction de l'instance (DEV / TEST / PROD). Or, dans notre cas, elle reste statique et ne s'adapte pas a...

Notification content

Can we dot-walk a variable, such as requested_for, in the sys_notification_va_content table script so that it appears in the record card immediately after the Approver field?   

Provider Notification Content

Can i add the variables that was created in the catalog item inside the record card type thought script in sys_notification_va_content table 

Issue with open in new tab button in help hub after zurich upgrade

Hello All, We have upgraded our instance on Zurich version. When i go to Help Hub and search for outlook and then i can see certain number of results But i did not see button  named as Open in new tab. It was visible in Xanadu release. Can anyone hel...

only one data is showing in favourites(incidents)

how to solve this 

Restore PDI

Hi All, My PDI is reclaimed due to instance inactivity. Due to some reasons I couldn't login my PDI for past few days. However there was lot of configurations done in the PDI. Hence I want to restore it. Please let me know if there is any way to rest...

Bell notification history

Hi everyone,I have configured the bell notification to display when ever an incident is updated. However, I ran into a problem where the number of notification is limited.I have 4 notifications in the bell notification yesterday, and today I create 5...

What ServiceNow tips or practices help you most

What ServiceNow features, workflows, or best practices have made the biggest difference for you in your projects? Do you focus more on scripting, automation, integrations, platform tools, or something else? I’m curious what approaches others find mos...

To expand the catalog item variable annotation for the full length

Hi all, My team just pass this to me this morning. Basically, previously, the annotation of the catalog item variable was full-length of the text box but after the Zurich upgrade, it shrunk down to this size and it's centered.I don't know whether thi...

how to configure ACL

Issue in validating task: for Micro-Certification - Welcome to ServiceNow (Xanadu) instance.

I am performing 'Micro-Certification - Welcome to ServiceNow (Xanadu)'  certification and while validating task on my instance, always getting failed. The steps are very simple but unable to figure out.Task: Personalize Your Instance - FailedCan anyb...