Service Catalog
"What are the best practices for structuring a Service Catalog for multiple departments without causing performance issues?"
Forum Posts
Resolved! Question about reference data
I noticed some different to delete the data for reference data. Sometimes the main table will keep the sys_id and sometimes not. So how to set it if the reference data was deleted, the main table will keep the sys_id?
Resolved! About ServiceNow Upgdate
Our instance is xanadu. We plan to not upgrade in 2025. But We knew if the version in N-2 , ServiceNow will not support. Could you please give us some advise for when it will be not support in next year?
On Premises ServiceNow deployment with component using Raptor DB
Hi Team, Could you please provide the document with architecture diagram based on the components for On-Premises ServiceNow deployment using Raptor DB
Resolved! Reports
Hello, I would like to know if a report generated as a Pivot Type can arrange the results from highest to lowest or vice versa. Can someone tell me if this is possible from the Reports menu?
Speak to real Human: A Complete Guide to Connect
If you need to speak to someone 1-888-7I5-Optimum-8984 at Optimum customer service, the most reliable way is to call their official support number at 1-888-7I5-Optimum-8984. This line connects you with a representative who can assist with billing, te...
Performance Analytics/Stack by vertically
In the performance Analytics, I have created an Automated Indicator named as "Age of Pending Finance Cases". In that, I have created 3 Breakdowns like 1. Assigned To 2. Age of Cases 3. On Hold Reasons I would like to know the possibility of creating...
Resolved! Hi all need help with below query
- In the catalogue form there is field called due date which will expire tomorrow therefore you need to pass the information to the third-party tool, how you can do this?
CIO Dashboard question.
Hello all, A Quick help needed.We are working with Yokohama version of Service-Now and we have seen a doc to get the CIO dashboard application from Service-Now store. But when we are trying to do that, It is saying it is free from Zurich version and ...
Resolved! You need a valid App Engine Studio license to continue working.
HI..Just started learning ServiceNow.I am getting this error above and unable to launch the PDI instance.Please can anyone help
Update Metric Instances
I have a metric definition with start time as the WIP Date field. Earlier, this was not configured to get value and metric instances created using this field, and it said empty, which led to the wrong duration calculation.Now I populate the field WIP...
Account Opening Data/Process - Banking - First Timer
Looking to potentially start brining in Account Opening Data/Process ( Currently using system called DASH) from retail bank branches. Has anyone done this before? Any samples of what you made for a deposit form? Tables ETC?
Resolved! Need to delete a portal and create a new one !
Hi All, back here again, I need to delete a portal page as per shot1 attached ,that I created (as per the link below) ,so I can re-create it.I had created it from the Form Layout option but now I am unable to remove the page, there are some component...
Are there any labs available to practice Service Now features
I would like to know if there are any labs or test environment available to test the new features of Service Now.
Discovery Admin Workspace 1.5 is not showing all the tabs in stage environment
Discovery Admin WKS is showing correct tabs in lower instances but on staging is not showing correctly .roles are ok and same versionIs there any possible problem to check?sbox6TeST
