ServiceNow Australia general availability version release
Hi All, Could you please confirm when the ServiceNow Australia general availability version will be released. RegardsPriyesh
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Hi All, Could you please confirm when the ServiceNow Australia general availability version will be released. RegardsPriyesh
Need help with following questions: -- Can we create "Resolved" status in Service Request Management the way we have it for Incident Management.- If "Resolved" status is possible then can the service request be auto closed after 3 business days.- If ...
Hi Community,Our test instance is scheduled for a clone refresh and I want to makesure I don't lose our ATF (Automated Test Framework) work before itgets overwritten.We currently have around 50 test suites with their associated testcases and test ste...
Can anyone explain what features and modules FSM uses for the PM calendar and how to configure it? Thanks, if you can, please provide a screenshot.
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I have a requirement to create UI action "Assign to me" in both platform UI and SOW and it should check the if logged in user is part of current assignment. If yes. then assign the catalog task to the user otherwise show error message.I have created ...
Using a flow designer for one of my catalog item. Approvals are not triggering if non-itil users submits the request. I have updated run as property to "System User" but in the flow context its still showing as run as username. Also in the RITM activ...
We are currently using a State Model to control state transitions on the Problem table.However, we have a requirement where we are updating the State using a Fix Script / Business Rule. Due to the configured State Model, the update is being restricte...
I researched if a license is required to allow someone to approve a request (from RITM) via email and everything I read tells me no. I even read they do not require a role and the only thing that is required, is that they are set as an approver in th...
I tried, with two very simple playbooks, to use the feature of one playbook triggering another playbook, but it doesn't work. I am using the Australia release in a development instance dev249504. Attaching Word doc with snapshots.
We are currently limited to basic Data Visualizations for reporting. Accessing and importing ServiceNow Catalog Variables remains a challenge, as the current process is technically difficult and restricted to a few users. What is the best practice f...
Is it possible to provide URL for the checklist?In general on catalog task or at any place we called checklist, name and checkbox and add or deletion option will be shown, however I want to provide some URL beside to name to show what action we need...
I'm an admin for our instance and our Mobile Now app is working just fine for me and I can see everything as intended. I've had a few end users reporting that the app is not working or looks like it used too. While I can see the home, help center, ...
As per integration guide or something, we add the manage access to service portal, then it shows the users its look good after clicks user and next it will goes to add access and remove access page, Now my requirements are1. if user wants to add acce...