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Michael Park Whiteboard 2.0

After the release of Whiteboard 1.0 last September, which is probably one of the most seen videos about the ServiceNow platform, an update was released today. Version 2 is a great walkthrough of the ServiceNow AI Platform for Business Transformation ...

PDI Request Delay

Hi, I have raised the request for PDI, and its been 3 weeks but still waitlisted. Is there an issue? Regards,Shailendra

Upgrade Plans/Upgrade Console

Can anyone share any helpful information on upgrade plans.  I am working my way through the guided upgrade and the documentation I am finding is not helpful.  I have somehow created an update plan that looks to just have a bunch of applications.  Som...