I could not find my incidents in task 4
Basically i have completed 3 tasks in microcertification in zurich...but in 4th task i could not find my incidents also i checked with 1,2,3 tasks...please help me with this problem Thankyou
Forum Posts
Beyond the Table API: Implementing Agentic AI for ServiceNow with Claude & MCP
Most ServiceNow AI integrations today suffer from the same limitation: they treat the platform like a flat database. If you point a standard LLM at the Table API, it might be able to read an Incident, but it doesn't understand the architectural conte...
Survey can not clear value when switching between options. But also not save data of hidden field
Survey can not clear value when switching between options due to not having UI Policies or Client Script.But when I submit the survey, the taken data is the latest on the survey (the value of hidden question is not saved, but it's also not clear, so ...
ServiceNow Australia Release
BLOG : Australia Release - The End of "Suggestive" Data Integrity – New Read-Only Dictionary Attribute For years, ServiceNow developers and architects have operated under a known limitation: the "Read-only" checkbox in the Dictionary was often more o...
Need to search with API name in Flow designer
I have a script include. With that API, I need to search in Flow designer that in which flow the API is called. Among 500 records. Also, the script include is not a client callable.
OAuth2 Client Credentials (Xanadu)
Hi all, I’m working on a ServiceNow Xanadu instance and trying to set up an OAuth application using the Client Credentials grant type so an external application can authenticate to my instance. (System OAuth -> Application Registry -> Create an OAuth...
Zurich-EGRC Portal serarch "egrc" not retuning values
launch https://<instance>.service-now.com/egrc search - "egrc" not returning any value when service now admin search "egrc" it retrun values Same user in Yokohama able to search "egrc" and return values
Resolved! Task Result: Failed for Assessment Simulator Task 2: Favorite a Filtered List (Content)
Hi All, I have completed the task, then too I am getting the task result as Failed when trying to validate the task. Please help, as to what must be going wrong? I have already marked My incidents as my Favorite and changed the color and icon too. sc...
Zero Touch Service Desk Agent
I am looking for a documentation with regards to Zero Touch Service Desk Agent does anyone has it or have configured it ? Would be really happy if someone can share your insights on it
Problem form having update wlth lens instead of update button
Open problem record after Zurich upgradeNoticed update with lens button appears instead of update button checked in UI action both update with lens and update buttons are active but in the forum only update with lens appears
Help text/ field message for a watchlist field. A pop up when user added to watchlist
Hi Experts, In employee center on a "HRM Ticket" Page (Once the hr case is submitted the page that is visible) I added a "Watchlist" field. Is there any possibility to add a help text to watchlist field on that ticket page? If not help text at least ...
ServiceNow Australia general availability version release
Hi All, Could you please confirm when the ServiceNow Australia general availability version will be released. RegardsPriyesh
Resolved! Service Request Management - Resolved Status and Reopen Service Request
Need help with following questions: -- Can we create "Resolved" status in Service Request Management the way we have it for Incident Management.- If "Resolved" status is possible then can the service request be auto closed after 3 business days.- If ...
How to preserve ATF Test Suites before clone refresh?
Hi Community,Our test instance is scheduled for a clone refresh and I want to makesure I don't lose our ATF (Automated Test Framework) work before itgets overwritten.We currently have around 50 test suites with their associated testcases and test ste...
Prevetive maintenance calender FSM
Can anyone explain what features and modules FSM uses for the PM calendar and how to configure it? Thanks, if you can, please provide a screenshot.