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SAM - DocuSign integration

How does reclamation takes place for DocuSign. last activity date is empty for all docusign subscription.So on what basic reclamation occur for this.I did not find any flow for reclaiming docusign license to check how we are fetching this data.

Mansi13 by Tera Contributor
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  • 4 replies
  • 1 helpfuls

Resolved! Servicenow SAM Implementation Partner

Hi all,does anyone here is an official ServiceNow SAM implementation partner?Do you know the conditions and if it is possible as a freelancer? RegardsFranck

FranckM by Tera Contributor
  • 334 Views
  • 1 replies
  • 0 helpfuls

Discovery Software population and Adobe Acrobat edition

I always thought I understood how Software was being populated by Discovery, but now I’m trying to look closer to troubleshoot the lack of  â€˜edition’ information with Adobe Acrobat, I’m left puzzled as to how software is populated into [cmdb_sam_sw_i...

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Community Alums by Community Alums  
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  • 3 replies
  • 0 helpfuls

How does the SAM module count the License Type "Subscription"?

I was trying to locate information that provides more specific detail about the License Type "Subscription". It seems that any Entitlement which our Asset Managers have set the License type to Subscription displays as Compliant. However, it also also...

SAP Ariba vs HAM PRO?

Anyone has experience with integration of ServiceNow witt  Ariba with automate purchasing processes? Apparently without HAM PRO module it is not possible to bundle multiple requests. Thx

Issue while executing the schedule jobs for sampro with okta

Hi Team, I am resulting an error message while executing the schedule jobs to get the Okta applications and groups in sampro. Did anyone face the same issue?Error message: java.lang.RuntimeException: com.glide.transform.transformer.exceptions.Invalid...

snow57 by Tera Contributor
  • 290 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to tackle large number of normalization suggestions

We have a large number of normalization suggestions (excess of 10,000). Does anyone have recommendation on how we can bulk review this records? Also, I know normalization suggestions assist with consistency of data with discovery models but I would l...

Princess W_ by Tera Contributor
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  • 3 replies
  • 0 helpfuls
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