RHEL reconciliation for BYOL in Google Cloud GCP

Karen54
Mega Guru

Can anyone confirm whether SAMPro (Vancouver) is able to reconcile BYOL installs of Red Hat Enterprise Linux  in GCP please? I have seen documentation on how to discover RHEL in GCP and have added the value BYOL to the Configuration  item, but have not been able to reconcile with entitlement as the installs are being classified as Unlicensed Installs. I have not seen any documentation actually confirming that reconciliation is available for Linux in GCP. I have only seen confirmation that reconciliation works for some Oracle and MS BYOL products installed in AWS and Azure.

We are able to discover the installs in GCP but not include them as licensed installs even though there is entitlement available. The CIs in GCP have the Value BYOL populated in the CMDB_KEY_VALUE table. Thanks

2 ACCEPTED SOLUTIONS

jatinanand
ServiceNow Employee
ServiceNow Employee

Hi Karen,

 

The recon support is not yet available however Under safe harbour there is plan to add support for this use case in future releases.

 

Thanks,

Jatin

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Karen54
Mega Guru

Thanks for the confirmation Jatin

View solution in original post

2 REPLIES 2

jatinanand
ServiceNow Employee
ServiceNow Employee

Hi Karen,

 

The recon support is not yet available however Under safe harbour there is plan to add support for this use case in future releases.

 

Thanks,

Jatin

Karen54
Mega Guru

Thanks for the confirmation Jatin