Unable to assign entitlement to user

[adewan]

Unable to assign entitlement to user. Keep getting message when saving/updating entitlement. Message"Your selected entitlement does not match your entitlement condition".

[SK Chand Basha]

Hi @adewan 

Refer this Threads might be helpful

https://www.servicenow.com/community/developer-forum/active-rights-field-populates-zero-on-software-...

https://www.servicenow.com/community/sam-forum/allowing-over-allocation-of-entitlements/m-p/2636983/...