An Error alert was showing regarding Data Policy Exception on top of the Form 2 times how can we able to find from where the error was coming from

Ram141 · ‎12-26-2017

Hi Team,

Can anyone please help me on this.

one of my fellow developer created the Data Policy regarding Assignment Group Mandatory but he wasn't available currently, how can we able to find from where the data policy exception alert was showing.

Thanks,

Raj

Nitesh Asthana1 · ‎12-26-2017

Hi Raj,

Per my understanding Case_wo extends Case table. If so, the Data policy is on the the parent table (Case) and being applied on Case_wo table as well.

As you said, if state of any one of the above table changes (first execution), it'll change the same state of other table (second execution), that's why it is executing twice.

Hope it helps.

Regards,

NItesh Asthana

View solution in original post

Ram141 · ‎12-26-2017

Hi nitesh,

There was no data policy on the case_wo (child) table.

So I'm not able to identify why the alert was showing 2 times.

Thanks,

Raj

On Dec 26, 2017 18:29, "nitesh_asthana" <community-no-reply@servicenow.com>

Ram141 · ‎12-27-2017

Hi All,

There were no Data Policies on child table there was only one data policy, I'm not able to find why it was showing error twice.

has anyone having any idea on this.

Thanks,

Raj